Poor customer service. Ordered on the evening of March 29, Credit Card charged on March 30. After delay with prescription was resolved on April 5, they claimed they would ship right away. Posted tracking number on April 6 and never updated status again. Contacted via telephone several times and never received a call back. Finally emailed and received a response that they were sorry and a new order would be shipped immediately via priority mail and I would receive a new tracking number, never did and yesterday April 18 after no response to several emails and phone calls I called my credit card company to dispute the charge. Worst customer service and online company I have attempted to use in years. Had to go back to vet refill meds twice and now have to search for another source. Would give them no stars if that was possible.

Saved my cat's life Brought Rascal to CVS in very bad condition. We thought he was going to die. Our regular vet could not help him or even tell us ehat was wrong. CVS immediately put him into intensive care, and subsequently discovered that he had ingested RAT poison. It was touch and go for a while, but after beginning him on the anti-dote, vitamin K, and tranfused blood, he slowly began to come out of of it, and is now almost back to normal.

Local pharmacies love National AH Local pharmacies love National AH! Great prices, slow delivery, zero customer service. Ordered on March 23. Card charged on March 25. Off the shelf items did not ship until April 10. No one picks up phone, No one returns email. Products were shipped USPS with signature required. If you are familiar with USPS, their website and telephone customer service to hold for pickup is, well... non-existent. Had to go back to vet twice to refill meds.

Excellent service and best value. Our 12-year old Lab-mix has chronic gallbladder condition, along with a bit of arthritis. Her local doctor place her on Metacam to help with the pain while trying to get the gallbladder condition under control. However, we have kept her on half dose for arthritis. National Animal Hospital has consistently offered this item at a considerably lower price than any other provider in the nation. My only complaint.....they stopped shipping in its original box. They remove it from the box to squeeze it into a small shipping box. Makes it appear tampered with. Wish this would stop.

Good service & pricing I wish we knew about Trinity Hospital sooner. We changed vetenariians after the first visit. Our 14 & half year old Pug has improved health with enlarged heart, lung and kidney issues. Trinity did a thorough exam and organ xrays and made the correct diagnosis and medications. Good friendly staff and the Dr will call with any concerns or questionas.