Great soles, terrible uppers I bought a pair of women's hiking Kybun shoes. I love the soles - they perform as advertised. However, the uppers are terrible. Toe box is too narrow and causes pinky toe blisters (and I don't have exceptionally wide/large feet or thick socks). The ankle rim is stiff and bulky and hurts my ankles - hasn't broken in even over several hikes. I ordered a half-size larger than my usual size, and the shoes feel short and cramped. So I love the soles, but the badly constructed uppers make these shoes unusable for me.

You couldn't make it up About 6 months ago i requested a size 13 boot in lieu of a size 12.5 when available. Initially put on hold i tried a few more times but response was not forthcoming. Plagues by kybun adverts i have just responded by trying again and have come to a dead end while trying to order again, a test pair . Its so infuriating that the daily adverts have become a wonderment.

ZERO customer service ZERO Be very careful on the pricy mistake you are about to make. The shoes are very expensive, but as long as you can find the right one that works for you it may be worth it, however you have to pay the shipping to get the shoes and you WILL pay 3 TIMES more of your original shipping cost when you want to return it due to wrong size or excessive heat that shoes cause while you're walking. They are NOT CUSTOMER SERVICE oriented for those who live in the US and are accustomed to customer service, WRONG COMPANY!

Real good shoes Real good shoes , but SOOOOOO expensive they forget @ kybun that not everyone has a Swiss income. It's a pity that having less pain walking is only possible if you're prepared to pay a lot of money. For me they are over priced, but good.

Disappointed So Disappointed, my order got delay for more then a month, they went out of stock and no one called me or emailed me to let me know. I found out because I called 5 days before Christmas, I called because I did not receive my order within 7-10 business days as they said after I placed my order. If it wouldn’t be for the good quality and comfort of the shoe I will not order from them again but my husbands loves this shoes.