Terrible customer service Terrible customer service! Purchased 2 pairs of their shoes! Loved the first pair and needed questions answered to the Elm Taupe boots that I found as stiff as a ski boot! Never answer emails and forget calling them! So now I need to return with unanswered questions costing almost $25 to return because if you return, they charge you for the shipping for the outgoing boot! Wanted to like them and recommended to my 55 over community. Lost a customer!

I purchased Kyboot shoes as I was…plantars fasciitis diagnosis I purchased Kyboot shoes as I was diagnosed with plantars fasciitis in my left foot. Kyboot shoes immediately took away the pain and they were the only shoes I could wear. The only negative is the Kyboot shoes with the high-rebound effect don't offer as much stability as regular shoes. I found that my knees were affected by this and I ended up with knee pain. The newer, low-rebound effect Kyboot shoes offer less cushioning but more stability and may have been best for me but I don't think they were available last year when I had my foot pain. It's nice that Kyboot has options so try both styles before you make your purchase.

ZERO customer service ZERO Be very careful on the pricy mistake you are about to make. The shoes are very expensive, but as long as you can find the right one that works for you it may be worth it, however you have to pay the shipping to get the shoes and you WILL pay 3 TIMES more of your original shipping cost when you want to return it due to wrong size or excessive heat that shoes cause while you're walking. They are NOT CUSTOMER SERVICE oriented for those who live in the US and are accustomed to customer service, WRONG COMPANY!

I had my Kybun for 3 years but I hardly… I had my Kybun for 3 years but I hardly wear it, only some days in winter and out of the country. I live in Taiwan, Kybun Suede Sneaker is too hot for regular days here. The problem with their shoes is their midsole/outersole cracks easily and there is no repair for that. Buyers Beware😭

I have purchased a number of Kybun… I have purchased a number of Kybun Products, shoes, trainers, and sandals, pillows, etc after being an original MBT distributor and found that the quality is lacking. Firstly Soles: a rose bush thorn will puncture the sole render it useless. Secondly: the shoes wear faster on the inside than the outside, bad quality Lace clips on sandals, break in now time. Overall concept is good, but MBT and there improvements at a lower price, still better. However, many companies has caught on and it would be advisable to look at other rocker bottom shoes /trainers/ sandals at a fraction of the price