ZERO customer service ZERO Be very careful on the pricy mistake you are about to make. The shoes are very expensive, but as long as you can find the right one that works for you it may be worth it, however you have to pay the shipping to get the shoes and you WILL pay 3 TIMES more of your original shipping cost when you want to return it due to wrong size or excessive heat that shoes cause while you're walking. They are NOT CUSTOMER SERVICE oriented for those who live in the US and are accustomed to customer service, WRONG COMPANY!

KyBoot is a unique shoe company and a Blessing ! KyBoot is a unique company, producing the MOST comfortable wearing shoes for my feet. I bought the LuZerne Mary Jane and love its "walking on a pillow" feeling for the Neuropathy in my feet. I am not diabetic, but having had surgery on both feet had led to unexpected foot problems. One if my desires was to find shoes I can wear without pain. Your company is a BLESSING and I look foward to trying the Bern and other specially designed shoes. THANK YOU ! Mgb.

Real good shoes Real good shoes , but SOOOOOO expensive they forget @ kybun that not everyone has a Swiss income. It's a pity that having less pain walking is only possible if you're prepared to pay a lot of money. For me they are over priced, but good.

Wet Feet Note: I am a UK customer. I bought a pair of jungfrau 17 walking boots about four years back at just under £300 hoping they'd help me keep active with my post traumatic ankle arthritis. Disappointingly my ankle was too painful so I couldn't wear them for the first couple of years. Then I had ankle replacement surgery and discovered I could wear them - wonderful shock absorption and support. Sadly in approximately 15 months the rubber around them cracked in a couple of places and I started getting wet feet. I complained but was told the guarantee had run out - of course I'd had them for much longer than I'd used them. Now I have two bike puncture repair patches on them and continue wearing them though they look a little eccentric. For the cost this is not good and sadly I'm now looking for another type of better quality boot with the equivalent shock absorption.

Now I can walk again I'm so happy that I came across kyBoot shoes. I suffered from Plantar fasciitis and walking caused pain in my foot and heal, it made me feel really old to be hobbling around. With these wonderful shoes now I can walk again and it is liberating! I walk everywhere with a great sense of freedom and independence. I have three pairs, an everyday shoe, a sandal and a gold sandal for special occasions, i won't wear anything else.