You couldn't make it up About 6 months ago i requested a size 13 boot in lieu of a size 12.5 when available. Initially put on hold i tried a few more times but response was not forthcoming. Plagues by kybun adverts i have just responded by trying again and have come to a dead end while trying to order again, a test pair . Its so infuriating that the daily adverts have become a wonderment.

Zig-zag and straight stitching hurt The zig-zag seams along the edge of the insole are rough against my skin. I own the Gaya and didn't notice the roughness until it was broken in but since I wear socks with those it's not too bad. BUT 3 summer shoes and sandals that I ordered have rough fabric which curled into my toes and rough stitching (1 with straight stitching and 2 with zig-zag stitching). I really wanted these shoes to feel comfortable for this summer.

Kicked metatarsalgia pain to the curb! The shoes fit like a dream and arrived sooner than expected. They are beautiful and I already feel relief in my knee. We have ordered many pair, and say without hesitation that they restored my husband’s quality of life. Just two years ago his metatarsalgia was so intense he couldn’t walk from the car to a restaurant and now using the shoes has been able to resume his daily walks and just last week enjoyed an entire day at Disney World. Thank you so very much.

ZERO customer service ZERO Be very careful on the pricy mistake you are about to make. The shoes are very expensive, but as long as you can find the right one that works for you it may be worth it, however you have to pay the shipping to get the shoes and you WILL pay 3 TIMES more of your original shipping cost when you want to return it due to wrong size or excessive heat that shoes cause while you're walking. They are NOT CUSTOMER SERVICE oriented for those who live in the US and are accustomed to customer service, WRONG COMPANY!

At work limping.... No more! At work, people noticed me limping. I had my steroid shots but no relief, and perhaps I bought all the shoes and inserts that promised to take my pain away, but still, my plantar fasciitis kept torturing me. My back is also going bad as my posture and walking are affected. I was reluctant to buy the shoes because of the price. Until one day I can't take it anymore and look into trying the shoes. It was the best decision and investment I've ever made. My kyBoot shoes became my best friend.