You couldn't make it up About 6 months ago i requested a size 13 boot in lieu of a size 12.5 when available. Initially put on hold i tried a few more times but response was not forthcoming. Plagues by kybun adverts i have just responded by trying again and have come to a dead end while trying to order again, a test pair . Its so infuriating that the daily adverts have become a wonderment.

Two year longevity You need to read the website carefully as they estimate a two year life span for these shoes. I've had them longer , however have worn them little, but the soles have separated from the shoes on both sides , the first warning was my feet getting a little damp but in a short time both sides have completely detached at the front . Very disappointing for a very expensive shoe that I have not worn all that much and looking at the construction I think this is a fault that would be repeated as the sole seems just to be glued onto the shoe and with the compression of the sole when walking it would appear to be a weak point in the design. There are better rocker shoes out there.

Zig-zag and straight stitching hurt The zig-zag seams along the edge of the insole are rough against my skin. I own the Gaya and didn't notice the roughness until it was broken in but since I wear socks with those it's not too bad. BUT 3 summer shoes and sandals that I ordered have rough fabric which curled into my toes and rough stitching (1 with straight stitching and 2 with zig-zag stitching). I really wanted these shoes to feel comfortable for this summer.

ZERO customer service ZERO Be very careful on the pricy mistake you are about to make. The shoes are very expensive, but as long as you can find the right one that works for you it may be worth it, however you have to pay the shipping to get the shoes and you WILL pay 3 TIMES more of your original shipping cost when you want to return it due to wrong size or excessive heat that shoes cause while you're walking. They are NOT CUSTOMER SERVICE oriented for those who live in the US and are accustomed to customer service, WRONG COMPANY!

Great soles, terrible uppers I bought a pair of women's hiking Kybun shoes. I love the soles - they perform as advertised. However, the uppers are terrible. Toe box is too narrow and causes pinky toe blisters (and I don't have exceptionally wide/large feet or thick socks). The ankle rim is stiff and bulky and hurts my ankles - hasn't broken in even over several hikes. I ordered a half-size larger than my usual size, and the shoes feel short and cramped. So I love the soles, but the badly constructed uppers make these shoes unusable for me.