Disappointed So Disappointed, my order got delay for more then a month, they went out of stock and no one called me or emailed me to let me know. I found out because I called 5 days before Christmas, I called because I did not receive my order within 7-10 business days as they said after I placed my order. If it wouldn’t be for the good quality and comfort of the shoe I will not order from them again but my husbands loves this shoes.

Zig-zag and straight stitching hurt The zig-zag seams along the edge of the insole are rough against my skin. I own the Gaya and didn't notice the roughness until it was broken in but since I wear socks with those it's not too bad. BUT 3 summer shoes and sandals that I ordered have rough fabric which curled into my toes and rough stitching (1 with straight stitching and 2 with zig-zag stitching). I really wanted these shoes to feel comfortable for this summer.

Very slow to process refund Very slow to process refund. I had to contact several times. Responses we're quick, but action was slow. No apologies, either. To clarify: return was received June 27th and refund was not received until July 14. KYboot did not attempt to process the refund to my card until I sent 2 emails. I am not a chronic complainer who likes to issue bad reviews, but I feel compelled to voice the truth here. Honestly, I would not even have posted a review, but I have received several emails from KYBoot urging me to do so.

KyBoot is a unique shoe company and a Blessing ! KyBoot is a unique company, producing the MOST comfortable wearing shoes for my feet. I bought the LuZerne Mary Jane and love its "walking on a pillow" feeling for the Neuropathy in my feet. I am not diabetic, but having had surgery on both feet had led to unexpected foot problems. One if my desires was to find shoes I can wear without pain. Your company is a BLESSING and I look foward to trying the Bern and other specially designed shoes. THANK YOU ! Mgb.

At work limping.... No more! At work, people noticed me limping. I had my steroid shots but no relief, and perhaps I bought all the shoes and inserts that promised to take my pain away, but still, my plantar fasciitis kept torturing me. My back is also going bad as my posture and walking are affected. I was reluctant to buy the shoes because of the price. Until one day I can't take it anymore and look into trying the shoes. It was the best decision and investment I've ever made. My kyBoot shoes became my best friend.