Terrible customer service Terrible customer service! Purchased 2 pairs of their shoes! Loved the first pair and needed questions answered to the Elm Taupe boots that I found as stiff as a ski boot! Never answer emails and forget calling them! So now I need to return with unanswered questions costing almost $25 to return because if you return, they charge you for the shipping for the outgoing boot! Wanted to like them and recommended to my 55 over community. Lost a customer!

Real good shoes Real good shoes , but SOOOOOO expensive they forget @ kybun that not everyone has a Swiss income. It's a pity that having less pain walking is only possible if you're prepared to pay a lot of money. For me they are over priced, but good.

Great comfort - style could be improved! I absolutely love what kind boots does for my feet how I’m able to walk over all kinds of terrain in comfort. If you’ve ever had any peripheral neuropathy this is the shoe for you. I would like to reach out to the people who run the company to suggest that they try to introduce some style into their line of shoes the one sandal I like the Roman sandal they took off the market so I did buy the other ones they’re just not pretty on the foot. However the feeling is like heaven. So I wear them But wouldn’t it be great if they had some really stylish models where they could incorporate the base into a more attractive shoe.

Now I can walk again I'm so happy that I came across kyBoot shoes. I suffered from Plantar fasciitis and walking caused pain in my foot and heal, it made me feel really old to be hobbling around. With these wonderful shoes now I can walk again and it is liberating! I walk everywhere with a great sense of freedom and independence. I have three pairs, an everyday shoe, a sandal and a gold sandal for special occasions, i won't wear anything else.

If I could give this company a minus… If I could give this company a minus number I would. I purchased their Baekdu boot and wore it ONE time! After my hike of 3 miles BOTH of the outside soles had cracked at the instep area. I immediately sent them back asking for a refund. They are refusing to refund me in full and are only offering 1/2 refund for the boots or replacement. I don’t want a replacement, I want my money back. This is horrible and not acceptable. Any suggestions? I emailed this company several months ago regarding this matter and still haven’t heard back from them!!!!! I’m trying to let them correct their wrong.