If I could give this company a minus… If I could give this company a minus number I would. I purchased their Baekdu boot and wore it ONE time! After my hike of 3 miles BOTH of the outside soles had cracked at the instep area. I immediately sent them back asking for a refund. They are refusing to refund me in full and are only offering 1/2 refund for the boots or replacement. I don’t want a replacement, I want my money back. This is horrible and not acceptable. Any suggestions? I emailed this company several months ago regarding this matter and still haven’t heard back from them!!!!! I’m trying to let them correct their wrong.

Disappointed So Disappointed, my order got delay for more then a month, they went out of stock and no one called me or emailed me to let me know. I found out because I called 5 days before Christmas, I called because I did not receive my order within 7-10 business days as they said after I placed my order. If it wouldn’t be for the good quality and comfort of the shoe I will not order from them again but my husbands loves this shoes.

ZERO customer service ZERO Be very careful on the pricy mistake you are about to make. The shoes are very expensive, but as long as you can find the right one that works for you it may be worth it, however you have to pay the shipping to get the shoes and you WILL pay 3 TIMES more of your original shipping cost when you want to return it due to wrong size or excessive heat that shoes cause while you're walking. They are NOT CUSTOMER SERVICE oriented for those who live in the US and are accustomed to customer service, WRONG COMPANY!

I purchased Kyboot shoes as I was…plantars fasciitis diagnosis I purchased Kyboot shoes as I was diagnosed with plantars fasciitis in my left foot. Kyboot shoes immediately took away the pain and they were the only shoes I could wear. The only negative is the Kyboot shoes with the high-rebound effect don't offer as much stability as regular shoes. I found that my knees were affected by this and I ended up with knee pain. The newer, low-rebound effect Kyboot shoes offer less cushioning but more stability and may have been best for me but I don't think they were available last year when I had my foot pain. It's nice that Kyboot has options so try both styles before you make your purchase.

Two year longevity You need to read the website carefully as they estimate a two year life span for these shoes. I've had them longer , however have worn them little, but the soles have separated from the shoes on both sides , the first warning was my feet getting a little damp but in a short time both sides have completely detached at the front . Very disappointing for a very expensive shoe that I have not worn all that much and looking at the construction I think this is a fault that would be repeated as the sole seems just to be glued onto the shoe and with the compression of the sole when walking it would appear to be a weak point in the design. There are better rocker shoes out there.