Very slow to process refund Very slow to process refund. I had to contact several times. Responses we're quick, but action was slow. No apologies, either. To clarify: return was received June 27th and refund was not received until July 14. KYboot did not attempt to process the refund to my card until I sent 2 emails. I am not a chronic complainer who likes to issue bad reviews, but I feel compelled to voice the truth here. Honestly, I would not even have posted a review, but I have received several emails from KYBoot urging me to do so.

Now I can walk again I'm so happy that I came across kyBoot shoes. I suffered from Plantar fasciitis and walking caused pain in my foot and heal, it made me feel really old to be hobbling around. With these wonderful shoes now I can walk again and it is liberating! I walk everywhere with a great sense of freedom and independence. I have three pairs, an everyday shoe, a sandal and a gold sandal for special occasions, i won't wear anything else.

Wet Feet Note: I am a UK customer. I bought a pair of jungfrau 17 walking boots about four years back at just under £300 hoping they'd help me keep active with my post traumatic ankle arthritis. Disappointingly my ankle was too painful so I couldn't wear them for the first couple of years. Then I had ankle replacement surgery and discovered I could wear them - wonderful shock absorption and support. Sadly in approximately 15 months the rubber around them cracked in a couple of places and I started getting wet feet. I complained but was told the guarantee had run out - of course I'd had them for much longer than I'd used them. Now I have two bike puncture repair patches on them and continue wearing them though they look a little eccentric. For the cost this is not good and sadly I'm now looking for another type of better quality boot with the equivalent shock absorption.

Zig-zag and straight stitching hurt The zig-zag seams along the edge of the insole are rough against my skin. I own the Gaya and didn't notice the roughness until it was broken in but since I wear socks with those it's not too bad. BUT 3 summer shoes and sandals that I ordered have rough fabric which curled into my toes and rough stitching (1 with straight stitching and 2 with zig-zag stitching). I really wanted these shoes to feel comfortable for this summer.

Great soles, terrible uppers I bought a pair of women's hiking Kybun shoes. I love the soles - they perform as advertised. However, the uppers are terrible. Toe box is too narrow and causes pinky toe blisters (and I don't have exceptionally wide/large feet or thick socks). The ankle rim is stiff and bulky and hurts my ankles - hasn't broken in even over several hikes. I ordered a half-size larger than my usual size, and the shoes feel short and cramped. So I love the soles, but the badly constructed uppers make these shoes unusable for me.