Super easy every step of the way All the people I've worked with on this one have been wonderful. Ben from the UK, plus Marina and Laura here stateside. ... Side note: we need more colors and styles of these Kyboot. There is no other shoe I'd ever wear after owning these. I need them in every color and style. There needs to be a resurrection of the Seoul or a similar looking product (this is in the vein of classic timberlands, a style that's always in), a variety of bold colored sneakers for both genders (one solid color like red or purple or gold, including all-white ones), black high tops like for basketball, a golf shoe, etc etc etc.. Can't get enough of these Kyboot!!!

Disappointed So Disappointed, my order got delay for more then a month, they went out of stock and no one called me or emailed me to let me know. I found out because I called 5 days before Christmas, I called because I did not receive my order within 7-10 business days as they said after I placed my order. If it wouldn’t be for the good quality and comfort of the shoe I will not order from them again but my husbands loves this shoes.

Great soles, terrible uppers I bought a pair of women's hiking Kybun shoes. I love the soles - they perform as advertised. However, the uppers are terrible. Toe box is too narrow and causes pinky toe blisters (and I don't have exceptionally wide/large feet or thick socks). The ankle rim is stiff and bulky and hurts my ankles - hasn't broken in even over several hikes. I ordered a half-size larger than my usual size, and the shoes feel short and cramped. So I love the soles, but the badly constructed uppers make these shoes unusable for me.

Now I can walk again I'm so happy that I came across kyBoot shoes. I suffered from Plantar fasciitis and walking caused pain in my foot and heal, it made me feel really old to be hobbling around. With these wonderful shoes now I can walk again and it is liberating! I walk everywhere with a great sense of freedom and independence. I have three pairs, an everyday shoe, a sandal and a gold sandal for special occasions, i won't wear anything else.

Wet Feet Note: I am a UK customer. I bought a pair of jungfrau 17 walking boots about four years back at just under £300 hoping they'd help me keep active with my post traumatic ankle arthritis. Disappointingly my ankle was too painful so I couldn't wear them for the first couple of years. Then I had ankle replacement surgery and discovered I could wear them - wonderful shock absorption and support. Sadly in approximately 15 months the rubber around them cracked in a couple of places and I started getting wet feet. I complained but was told the guarantee had run out - of course I'd had them for much longer than I'd used them. Now I have two bike puncture repair patches on them and continue wearing them though they look a little eccentric. For the cost this is not good and sadly I'm now looking for another type of better quality boot with the equivalent shock absorption.