KyBoot is a unique shoe company and a Blessing ! KyBoot is a unique company, producing the MOST comfortable wearing shoes for my feet. I bought the LuZerne Mary Jane and love its "walking on a pillow" feeling for the Neuropathy in my feet. I am not diabetic, but having had surgery on both feet had led to unexpected foot problems. One if my desires was to find shoes I can wear without pain. Your company is a BLESSING and I look foward to trying the Bern and other specially designed shoes. THANK YOU ! Mgb.

Wet Feet Note: I am a UK customer. I bought a pair of jungfrau 17 walking boots about four years back at just under £300 hoping they'd help me keep active with my post traumatic ankle arthritis. Disappointingly my ankle was too painful so I couldn't wear them for the first couple of years. Then I had ankle replacement surgery and discovered I could wear them - wonderful shock absorption and support. Sadly in approximately 15 months the rubber around them cracked in a couple of places and I started getting wet feet. I complained but was told the guarantee had run out - of course I'd had them for much longer than I'd used them. Now I have two bike puncture repair patches on them and continue wearing them though they look a little eccentric. For the cost this is not good and sadly I'm now looking for another type of better quality boot with the equivalent shock absorption.

Terrible customer service Terrible customer service! Purchased 2 pairs of their shoes! Loved the first pair and needed questions answered to the Elm Taupe boots that I found as stiff as a ski boot! Never answer emails and forget calling them! So now I need to return with unanswered questions costing almost $25 to return because if you return, they charge you for the shipping for the outgoing boot! Wanted to like them and recommended to my 55 over community. Lost a customer!

Very slow to process refund Very slow to process refund. I had to contact several times. Responses we're quick, but action was slow. No apologies, either. To clarify: return was received June 27th and refund was not received until July 14. KYboot did not attempt to process the refund to my card until I sent 2 emails. I am not a chronic complainer who likes to issue bad reviews, but I feel compelled to voice the truth here. Honestly, I would not even have posted a review, but I have received several emails from KYBoot urging me to do so.

I have purchased a number of Kybun… I have purchased a number of Kybun Products, shoes, trainers, and sandals, pillows, etc after being an original MBT distributor and found that the quality is lacking. Firstly Soles: a rose bush thorn will puncture the sole render it useless. Secondly: the shoes wear faster on the inside than the outside, bad quality Lace clips on sandals, break in now time. Overall concept is good, but MBT and there improvements at a lower price, still better. However, many companies has caught on and it would be advisable to look at other rocker bottom shoes /trainers/ sandals at a fraction of the price