Online ordering was straight forward… Online ordering was straight forward and easy. The fulfillment process was not. Had to call to finalize my order which was just listening to all the info I’d put in online read back to me and listening to a bunch of mumbled whispers as they navigated their system. Then it was almost a week later the order was finally processed and a shipping label was created but everyday I got a status update email that just said it was processing which was kind of annoying because I got 10 emails and only 2 of them had actual helpful information which was a confirmation of the order and a confirmation of the shipment. Took about a week to be delivered. So 2 weeks, 10 emails, and a phone call later I got the item I ordered. Shipping box was in good shape, packing materials were what was needed to get it here safely, item arrived in perfect condition and was exactly as expected. Overall I’m very happy with the product but next time I need to order medical equipment I will look elsewhere first.

Medical E Shop was very helpful Medical E Shop was very helpful. It was just a little difficult with the time difference from Hawaii to the East Coast. Other than that, everyone was extremely helpful and professional. Mahalo, Suzanne Antounian Executive Director Maui Adult Day Care Centers 11 Mahaolu Street, Suite B Kahului, HI 96732 (808)871-5804

Glad I found this website! Had never heard of this website. Came up as a retailer on a search from the manufacturer's website. Glad I found it. Item I was looking for, I knew was needed, and got discount by the chance of the timing of my purchase, plus an additional 10% for 'buying today'. Totally convenient and absolutely painless transaction. Saved it in my favorites. Highly recommended!

Order was delayed The only negative part of ordering from this company was that it took too long to receive the product. I ordered it at the beginning of July and did not receive it until the end of September. I specifically informed the company that we needed it by August 20. It arrived September 27. The price, however, was very good compared to other companies, for the same exact product.

Fraudulent Seller Practicing False Advertising BUYER BEWARE: THERE ARE MANY OTHER 1-3 STAR EXPERIENCES JUST LIKE MINE. DO YOUR RESEARCH AND READ THE HONEST REVIEWS BEFORE MAKING A PURCHASE HERE! *My Experience* On 7/10/21 I ordered a case of LRG Secure X-Plus briefs from Medical eShop Inc and was charged $62.91 via PayPal. At the time of my purchase and this review, their website claims the product is available and will be delivered by Standard Ground Shipping for $6.99. 2-days later I received an email that included the following message: "We would like to inform you that the item for which you placed the order is a non-stock, special order item and carries a lead time of 3-4 weeks." I replied that I would indeed wait, but was weary about wasting my time if the retailer did not keep it in stock and have a viable supply chain or distributor who did. Evidently they order directly from the manufacturer, which only has the XL size back stocked; With no further intent to produce the LRG size I paid for. They tried to bait & switch me for a different size, which I declined, requesting a refund. After that they stopped replying. I want my money back and see the product removed from their marketplace.