They never got the order right They never got the order right. I am done with Medical Shop.

ordered a rollator for my grandma over… ordered a rollator for my grandma over a month ago said it would be here first week of July , well its now saying last week of July , my grandma is to the point where she cant walk but 5 feet and has to sit ... a little bit ridiculous . will be contacting a manager or supervisor if i don't see something by July 31st 2018

The description was inadequate The description was inadequate. Not what I thought it would be like.

Expensive and Clunky But it Works Items are very expensive and you have to contact them to get exact prices for some items. Many of the items are very niche, so the cost is somewhat understandable. Having to contact them for prices is archaic, but they did at least respond reasonably promptly. My item reached me in a reasonable amount of time and works as expected.

Delivery was quick. Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her four wheeled model. She can easily lift it into her back seat. I think it will increase her feeling of independence.