ordered a rollator for my grandma over… ordered a rollator for my grandma over a month ago said it would be here first week of July , well its now saying last week of July , my grandma is to the point where she cant walk but 5 feet and has to sit ... a little bit ridiculous . will be contacting a manager or supervisor if i don't see something by July 31st 2018

Best prices for my wheelchair stuff I've purchased 5 Axiom cushions for my wheelchairs through medicaleshop now and 2 quokka bags. Hands down they have the best prices. Whenever I get a cushion from my ATP for my main wheelchair, I head to medicaleshop to see if they have it for my backup chair. What's really great is their customer service - contacting them with questions is really easy and they're super friendly and patient. My caretaker has an account and purchases through them on my insurance so they work with that too which is cool. You also get points when you order which gives you a little bit of money off over time.

Review The order is always correct and got to me faster than other sites can do

This was the product I needed BUT This was the product I needed, but it took 2 weeks to receive. You’d think that a medical supply company would have more than just the slowest shipping time one could purchase.

$800 shower chair quality issues - return/refund refused Ordered a new shower chair from Medicale Shop after tons of research and measuring my existing one. It arrived and I had numerous issues with product quality and product expectations based on sales materials. Plastic assembly and component flimsiness compromises sturdy, long term durability Expensive add-on back pad is cheaply made, flimsy and does not stay clipped on the chair. This will break. Expensive add-on padded seat is cheaply made, flimsy, and extremely hard. I can see it tearing within a few months' use. Height adjustment feature is nearly impossible to use due to crappy plastic components. An able-bodied adult could barely remove the pegs. Arm rests are insubstantial and pose risk of falling resulting in injury or worse Despite measurement similarity to my old chair, this one is too narrow to accommodate a hoyer lift, the sitting area is tiny, and the 5’11” 165 lb user feels cramped. Waterfall edge design poses additional risk of falling. Seller and manufacturer won’t allow a return. This technically aligns with stated return “sanitary” or “health risk” policy medical retailers and manufacturers hide behind. No one can complain about poorly made products when the companies have this excuse. Seller so far won't take unique problems with this product seriously enough to consider refund accommodations. This is unacceptable. Also: -The chair was not used whatsoever -The product fails to meet basic quality standards despite an $800 price tag. -Accessories are cheap and fragile. -Adjustable feature (a big upcharge) barely functions. -This was paid for 100% out-of-pocket by a person with a severe disability. -We now have a wholly unusable shower chair, one that poses risks to the user's safety. I have no choice but to post reviews and hope the seller does the right thing and lets us return this sub-par, extremely expensive item.