Hard to get actual help Still waiting after 2 days for a response to a 'free' question. Decided to take advantage of the 30 day trial for a paid subscription for faster answers. Asked a new question and learned that a) only the primary care docs are free -- everything else gives you a modest discount. And even there, I couldn't seem to connect to a doctor. Just got sent to a list of questions similar to mine. So I canceled my free trial after a couple of hours. A question I'd asked a few months ago DID get an answer (fairly quickly, IIRC) ... which made it pretty obvious that he hadn't actually read the question since the answer was not relevant. And the 150 character limit for your questions makes it impossible to give any sort of detail, making the odds of an accurate answer even lower.

Having a regular doctor for every visit is everything. HealthTap was recommended to me by a friend last spring when no one was leaving the house. It's come in incredibly handy when I needed my son to listen to reason after an injury - won't listen to mom, will listen to our HealthTap doctor. Pretty great to be able to have that conversation at a moments notice instead of waiting god knows how long for an appointment. Since we can keep a primary care doctor with HealthTap, its not some random app doctor I send him to for this stuff - it's the same doctor every time, so he listens. As a mother of a teenager this is worth A LOT more than $15 a month to me.

Exceptional HealthTap is an amazing company that erases the distance between you and the physician. HealthTap managed to establish an environment where communication with a doctor became so simple and natural than ever. Today medical help closer then you can imagine. I definitely recommend having this application on your phone. Even if you don’t need medical help right now, one day this app could save you.

They never help with sickness. They never help with sickness.. they always say to see local doctor... What's the point of health tap if you're just going to see local doctor? Waste of money!! I understand narcotics need to be extensively searched out.. but everyday prescriptions that are $4 at Walmart? No call for it.. healthtap just moves money from one doctor to another while the end user suffers.. aka Ponzi scheme

Waste of time and money! In an attempt to avoid going to an ED for a horrible insomnia, used this app for advice and to seek a prescription in order not to miss work. Understandably they could not write for a strong medication. They actually offered to write for Benadryl. $44 for that advice. Was told to go to an urgent care. Paid a $50 copay to be told they don't do that. If urgent cares know they can't treat acute insomnia, why wouldn't a doctor know that? Now $94 out and still wide awake and heading home. Gave honest rating of 0/10 and some concerned person at company asked why. In response get a link to view consult and was told this was a top doctor.