HealthTap

2465 Latham Street, 3rd Floor, 94040, Mountain View, United States
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2.60
Based on 20 Reviews

5

30.00%

4

5.00%

3

5.00%

2

15.00%

1

45.00%
About HealthTap

Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.

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Titus
GB

Health Advice Just Got Easier! I'm really impressed with what I've seen from HealthTap. Originally, I thought they wouldn't get much more than "WebMD" type advice, but this site really rocks. I've never felt more secure in the decisions I've made about my health, and at the same time, I get great, expert opinions that help me make the most of my health finances. Absolutely recommend!

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Natalie
GB

HealthCrap Not sure why they sent me this survey MONTHS after I canceled my account (and after I had to get help from the fraud department at my bank to reverse several arbitrary charges they made after my account was canceled), but hey, what the heck! Here goes... Bad customer service, extremely buggy app, multiple overcharges/unauthorized charges, frequently dropped chat sessions or had them interrupted (through ZERO fault of my own), mostly crappy and/or apathetic doctors, etc. That's basically it, in a nutshell. Run! Run far, faaaaar away from HealthTap.

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Chris Cen
GB

Great for someone who currently isn't… Great for someone who currently isn't insured at the moment like myself. Doctor Tsai listened, didn't rush and actually engaged with his patient like doctors should. I rarely recommend services, but HealthTap has mine 100%.

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Kallenc
GB

HealthTap is great and good option when traveling HealthTap is a great program. The app is easy to use and most important, the doctors are top notch. The consultation via video call is simple, personal and efficient. I picked up my prescription in 30 minutes. A great resource especially when you are traveling and need an urgent consultation!

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TAPPEDOUT
GB

They allow doctors who are unqualified for need to "pick up the call" I had a specific request/question/need that needed a specialist. HealthTap allowed ANY doctor to pick up my request and I was told "you need a specialist" by 3 different docs in the same session. They refused to give me a full refund and instead offered me a "partial refund" because I received "helpful medical advice." I couldn't afford to see a specialist in person which is why I went on HealthTap. Thanks to them essentially taking my money without service, I was unable to get medication or go to a clinic. I am devastated and still sick. Thanks HealthTap.

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