Overall a great service, but beware of false advertising Overall, a great service. Free educational answers to many common medical questions, and many uncommon questions as well. Gets 4/5 stars because I've had trouble in the past with what seemed like false advertising. I purchased a premium plan based off of advertising of a free consult with a specialist, only to find out that the premium plan only includes limited primary care. I requested a refund and they did not budge even when I showed them documentation. Overall, though, a very unique and useful app.

Having a regular doctor for every visit is everything. HealthTap was recommended to me by a friend last spring when no one was leaving the house. It's come in incredibly handy when I needed my son to listen to reason after an injury - won't listen to mom, will listen to our HealthTap doctor. Pretty great to be able to have that conversation at a moments notice instead of waiting god knows how long for an appointment. Since we can keep a primary care doctor with HealthTap, its not some random app doctor I send him to for this stuff - it's the same doctor every time, so he listens. As a mother of a teenager this is worth A LOT more than $15 a month to me.

good doctors but deceptive pricing. I liked the doctor on health Tap my issue is with the app and the deceptive advertising. Frist of all they don't actually take any insurance but tell you to pay for your visit first while they bill you insurance but never actually bill you insurance so you can't even get credit for your deductible or out of pockets expenses. there is not way to send you health records to another provider. its either pay 129 for 10munites or 44+59 every 3 months to get regular primary care. if you don't have insurance its fine but if you do just go to a regular dr office.

Its a SCAM anyone subscribing for this service , its a simple online scam. Simple model sell service to 100 and give service to 10. If you pay them money then just sit by your phone for next 36 months and wait and if that doesnt tire you out then keep sending emails for days for your refund, which you will never get back. by the way they have NO PHONE number to call, so you send emails and wait for them to reply ( if they will ) best option visit a live doc or find another online service that charges you after they connect you with a doc

They allow doctors who are unqualified for need to "pick up the call" I had a specific request/question/need that needed a specialist. HealthTap allowed ANY doctor to pick up my request and I was told "you need a specialist" by 3 different docs in the same session. They refused to give me a full refund and instead offered me a "partial refund" because I received "helpful medical advice." I couldn't afford to see a specialist in person which is why I went on HealthTap. Thanks to them essentially taking my money without service, I was unable to get medication or go to a clinic. I am devastated and still sick. Thanks HealthTap.