HealthTap

2465 Latham Street, 3rd Floor, 94040, Mountain View, United States
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2.60
Based on 20 Reviews

5

30.00%

4

5.00%

3

5.00%

2

15.00%

1

45.00%
About HealthTap

Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.

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O s
GB

good doctors but deceptive pricing. I liked the doctor on health Tap my issue is with the app and the deceptive advertising. Frist of all they don't actually take any insurance but tell you to pay for your visit first while they bill you insurance but never actually bill you insurance so you can't even get credit for your deductible or out of pockets expenses. there is not way to send you health records to another provider. its either pay 129 for 10munites or 44+59 every 3 months to get regular primary care. if you don't have insurance its fine but if you do just go to a regular dr office.

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Mililani14
GB

Waste of time and money! In an attempt to avoid going to an ED for a horrible insomnia, used this app for advice and to seek a prescription in order not to miss work. Understandably they could not write for a strong medication. They actually offered to write for Benadryl. $44 for that advice. Was told to go to an urgent care. Paid a $50 copay to be told they don't do that. If urgent cares know they can't treat acute insomnia, why wouldn't a doctor know that? Now $94 out and still wide awake and heading home. Gave honest rating of 0/10 and some concerned person at company asked why. In response get a link to view consult and was told this was a top doctor.

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Evan Zavicar
GB

Overall a great service, but beware of false advertising Overall, a great service. Free educational answers to many common medical questions, and many uncommon questions as well. Gets 4/5 stars because I've had trouble in the past with what seemed like false advertising. I purchased a premium plan based off of advertising of a free consult with a specialist, only to find out that the premium plan only includes limited primary care. I requested a refund and they did not budge even when I showed them documentation. Overall, though, a very unique and useful app.

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Kathy Khan
GB

What a waste of money What a waste of money. I wanted to ask a doctor about a medication I was prescribed by my regular doctor because after researching it, I wasn't entirely convinced that it was safe. I would have gone to my regular doctor but it would have been a while before being able to see her because she travels. The online doctor didn't answer my question about whether or not it was safe. He basically just told me that if I have concerns then I shouldn't take it. Definitely NOT worth the money.

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Steven Griggs
GB

Just in one area...I answer questions… Just in one area...I answer questions in the Learn and Teach section. After answering the question, when I click the back button, I'm returned to the top of the question list, and have to start over at the top, but also type in my specialty again. This might be OK after answering the first question of the many, but after scrolling down 30 or so questions to find one to answer, answering it, then returning, it is quite time consuming to start over, enter the category of my expertise, scroll down 30 questions to find the next one. Its gotten so cumbersome that I've stopped answering questions.

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