Having a regular doctor for every visit is everything. HealthTap was recommended to me by a friend last spring when no one was leaving the house. It's come in incredibly handy when I needed my son to listen to reason after an injury - won't listen to mom, will listen to our HealthTap doctor. Pretty great to be able to have that conversation at a moments notice instead of waiting god knows how long for an appointment. Since we can keep a primary care doctor with HealthTap, its not some random app doctor I send him to for this stuff - it's the same doctor every time, so he listens. As a mother of a teenager this is worth A LOT more than $15 a month to me.

HealthTap is great and good option when traveling HealthTap is a great program. The app is easy to use and most important, the doctors are top notch. The consultation via video call is simple, personal and efficient. I picked up my prescription in 30 minutes. A great resource especially when you are traveling and need an urgent consultation!

HealthCrap Not sure why they sent me this survey MONTHS after I canceled my account (and after I had to get help from the fraud department at my bank to reverse several arbitrary charges they made after my account was canceled), but hey, what the heck! Here goes... Bad customer service, extremely buggy app, multiple overcharges/unauthorized charges, frequently dropped chat sessions or had them interrupted (through ZERO fault of my own), mostly crappy and/or apathetic doctors, etc. That's basically it, in a nutshell. Run! Run far, faaaaar away from HealthTap.

Just in one area...I answer questions… Just in one area...I answer questions in the Learn and Teach section. After answering the question, when I click the back button, I'm returned to the top of the question list, and have to start over at the top, but also type in my specialty again. This might be OK after answering the first question of the many, but after scrolling down 30 or so questions to find one to answer, answering it, then returning, it is quite time consuming to start over, enter the category of my expertise, scroll down 30 questions to find the next one. Its gotten so cumbersome that I've stopped answering questions.

Hard to get actual help Still waiting after 2 days for a response to a 'free' question. Decided to take advantage of the 30 day trial for a paid subscription for faster answers. Asked a new question and learned that a) only the primary care docs are free -- everything else gives you a modest discount. And even there, I couldn't seem to connect to a doctor. Just got sent to a list of questions similar to mine. So I canceled my free trial after a couple of hours. A question I'd asked a few months ago DID get an answer (fairly quickly, IIRC) ... which made it pretty obvious that he hadn't actually read the question since the answer was not relevant. And the 150 character limit for your questions makes it impossible to give any sort of detail, making the odds of an accurate answer even lower.