Good but not great! I have mixed feelings about Benefit. Some of their products like the Precisely My Brow pencil and The POREfessional primer are holy grail status for me - I can't live without them! However, a lot of their other products have been miss rather than hit. Their boxed powders and blushes seem to lack pigment and their mascaras and bronzers just don't wow me. I also find some of their cutesy retro packaging to be a bit overdone. Overall quality is good but not mind blowing.

High beam What's happened to the size of the bottle!!!!!!!!!!!!! Received my new bottle yesterday and it's literally 50% smaller but not the price of course!!!!!!!!! Absolutely disgusted. Last time I'll be ordering anything from Benefit.

I would have given five star once… I would have given five star once… I used to love their range years ago but more recently they have reduced the range in a huge way. Ingredients change to their tinted moisturiser, my skin had an awful reaction. Porefessional seems to make my foundation sit in my creases worse. The boing concealer is still a really product and is their brow pomade. But now the brow palette is huge with three colours and three powders, I only use two! Seems very wasteful. Original dr feelgood was a fantastic primer and smelt great but no longer available. Such a shame.

Avoid Boots Covent Garden! Avoid Boots Covent Garden! I’ve been Benefit customer for over 15 years and have spend thousands of pounds on their products. Staff are usually lovely and very helpful in all the department stores I’ve been to over the years. Well unfortunately that can not be said about their Sunday girl at Boots Covent Garden. Young, pale complexion girl with wavy, brown-ish hair up to her shoulders was not knowledgable and plainly rude! Shocking attitude while talking over me. The worst beauty shopping experience yet.

Poor service Very poor customer service. Advertised free delivery with new mascara but never happened. Stated no code needed. Emailed customer service to be told tough should have physically picked free delivery. Will not buy anything else from benefit online. Rubbish