Great product let down by poor service I love benefit products but the service leaves much to be desired. Ordered my products a week ago, money out of my account, however, still yet to receive any form of despatch or shipping notification, sent 2 emails to the company who can't even seem to confirm if my order has been despatched or not. Upsetting as a long term customer.

Girls just wanna have fun If you're not yet a makeupholic, beware, you'll probably become one after this website. Benefit makes the most wanted and beautiful cosmetic products, and yet fun, but quite expensive. I'd recommend to test the products before, due to their high price. (Don't do like me, I bought couple random stuff and then the colour just didn't fit with me :/) You can find stands on Sephora shops. Benefit knows what girls want, and that's kinda trouble sometimes; I mean, the packaging and first sight form the products is indeed awesome, but then the quality and smell too! They really have unique products you may wanna get them.

Very poor customer service Very poor customer service. Took days to respond. Had to send numerous emails! Extremely disappointed!!!!!

I love Benefit cosmetics I love Benefit cosmetics. I discovered this company over 20 years ago, and there customer service is fantastic. I had a wonderful experience with a representative who was working at the Sephora location at Yorkdale. This lady was fantastic. I regret not knowing her name. She didn't have to help me, but she did. I was trying to find a product, but they did not have it. This woman went out of her way to try to help me. The other thing that really impressed me with Benefit Cosmetics is that they don't discriminate based on age. This woman is older, and Benefit Cosmetics should praise her. I am. This woman is an inspiration. Gives me hope that even though I am older that I still have something to offer this world. I love your company.

Terrible, Awful, unprofessional, slow. Terrible, just awful, the worst company I have ever dealt with. Slow, unhelpful, disappointing, just avoid them if you can, I’ll never buy anything of theirs again just out of principle. And they will announce what is inside the box so if you have bought a Christmas present I’d suggest sending elsewhere as they are a bunch of tone-deaf unhelpful unprofessional time wasters