Website says open, where's the people? I ordered an expensive bulb by telephone. It was delivered but does not work. I have been calling Full Spectrum all morning, using any of the options, to be able to get someone on the phone. As of 12.45pm there is no answer on any option, nor any response to my email. Their website says they are open. Regardless of Covid, they need to have someone at least answering the phone of sales and/or customer service! Very disappointed.

Great in every way but one! Bulbs great! I'm an artist and wanted 5000 K LED bulbs and they are exactly what I needed. Nice and bright! Only negative: When opened the box, you had used those awful styrofoam chips that we have to fish out and dispose of. The 6 bulb packages were wrapped together in small-scale bubblewrap but wish you had wrapped the whole group in large-scale bubblewrap instead of chips. I can't be the only customer who sighs with disappointment at seeing those chips!

Torchiere lamp excellent value Excellent LED lamp with speedy shipping. The lamp was packed in its cardboard board within a internal protective styrofoam enclosure. The only issue I had which had NO effect on the lamp was that the original tape around the box end flaps seemed to be lacking. The top flaps were slightly opened on one end and the bottom flaps were open with the tape not holding any of the flaps together. The cardboard box probably could have used a re-taping of the flap seams on the top and bottom.

No acknowledge of my order. My order has not been acknowledged as received other than this request for a review. The credit card has been debited but there has been no shipment notice or any communications from the company regarding the status of the order. The debit was charged on February 2nd.

Less options than before I remembered making purchases from full spectrum in the past and the desk lamps were available in mutliple finshes. They also seem to have done away with the selection of compact flourescent torchier lights. I do not know what to expect with the l.e.d. torcher lights. I had an issue with a balast that needed replacing on a desk lamp only a year after purchase. I was told to buy another balast. I am not used to replacing anything on the lamp expect the bulb so I was not too happy.