Prompt service. Questionable return policy. When the bulb I ordered was faulty, I was outraged that their policy suggested I would need to pay return postage. I complained and they clarified the return policy and mailed a replacement bulb. Well packaged and responsive customer service.

No acknowledge of my order. My order has not been acknowledged as received other than this request for a review. The credit card has been debited but there has been no shipment notice or any communications from the company regarding the status of the order. The debit was charged on February 2nd.

Much improved! Replaced the 70W sunset bulb from ~15 years ago. Although both were rated 70W, the new one is notably brighter than the original. All of your many products we or our children are exceptionally fine. Merry Christmas, Happy New Year & thanks to everyone at Full Spectrum Solutions.

Website says open, where's the people? I ordered an expensive bulb by telephone. It was delivered but does not work. I have been calling Full Spectrum all morning, using any of the options, to be able to get someone on the phone. As of 12.45pm there is no answer on any option, nor any response to my email. Their website says they are open. Regardless of Covid, they need to have someone at least answering the phone of sales and/or customer service! Very disappointed.

SCAM! Items massively marked up I paid $120 for a light up alarm clock that felt extremely light and cheap, and it arrived not functioning. It would not light up for the sunrise effect. It was replaced, but still a low quality item. I searched online for a different brand and found the same, absolutely identical in every way, unit selling for $22. I purchased a different brand from a different company for the same price, around $120, and the difference was night and day. I received a high quality product with a little weight to it that outperformed the rip off full spectrum solution clock in every way possible.