Website says open, where's the people? I ordered an expensive bulb by telephone. It was delivered but does not work. I have been calling Full Spectrum all morning, using any of the options, to be able to get someone on the phone. As of 12.45pm there is no answer on any option, nor any response to my email. Their website says they are open. Regardless of Covid, they need to have someone at least answering the phone of sales and/or customer service! Very disappointed.

My purchases light quality good. Construction of lamps is poor quality. Had issues assembling UltraLux 70w HD Torchiere, pin connections did not fit together without modification. Had issue installing bulb on BlueMax 70w Desk Lamp, bulb bracket is undersized and bulb broke attempting installation. Had to buy replacement bulb.

Much improved! Replaced the 70W sunset bulb from ~15 years ago. Although both were rated 70W, the new one is notably brighter than the original. All of your many products we or our children are exceptionally fine. Merry Christmas, Happy New Year & thanks to everyone at Full Spectrum Solutions.

No one answers the telphone, replies to emails, or responds to website calls for assistance. I have had three of their lights for many years, but recently the light box started to malfunction. After two weeks of trying to reach a telephone representative, I finally got lucky and reached someone who helped me to get replacement bulbs. Well, my unit is still not working properly, despite the new bulbs, and I have been trying to reach them via telephone, email, and website for several days again now. No one answers in any way. I think that the company does not want to honor its "lifetime warranty." This is such a shame as they at least make (or made) good products. My advice would be to avoid this company until things improve.

Undecided I purchased the floor lamp for my 90 year old father for the brightness. I purchased a desk lamp for myself. My father had stopped using his because the dimmer wasn't working properly and the bulb was flickering. I took the bulb out and found two small cracks and blackening at the bottom of a couple of the tubes. I purchased two new bulbs on sale and have not installed one yet to see if it cures my father's problem. I have been happy with my desk lamp though I only use it on the fully dimmed setting, which leads me to wonder if I should have gotten the lesser wattage light.