FAULTY DESIGNED FLEXIBLE NECK!!! Should have become wary when reading warranty data; hinted at MANY returns experiences. Adjusted the head four times (Flexible Neck); resulting in a FAILURE of the connection of the "Flexible Neck" and the bulb-holding head. Now I have an embarrassingly hanging neck with the light shining at 90 degrees from the post!! Of course I didn't store the 54" shipping container so I'm S--t out of luck. Should have bought from a store a lower-priced lamp recommended by my ophthalmologist. What a SPECIAL!! BUT LOOK AT THE MONEY I SAVED!! NEWS FLASH!!!!! Company contacted; apologized AND are sending a NEW replacement along with the "Authorized Return Label" so the faulty lamp can be packed in the NEW shipping container and returned at the company's expense, Thank YOU!!

No one answers the telphone, replies to emails, or responds to website calls for assistance. I have had three of their lights for many years, but recently the light box started to malfunction. After two weeks of trying to reach a telephone representative, I finally got lucky and reached someone who helped me to get replacement bulbs. Well, my unit is still not working properly, despite the new bulbs, and I have been trying to reach them via telephone, email, and website for several days again now. No one answers in any way. I think that the company does not want to honor its "lifetime warranty." This is such a shame as they at least make (or made) good products. My advice would be to avoid this company until things improve.

My purchases light quality good. Construction of lamps is poor quality. Had issues assembling UltraLux 70w HD Torchiere, pin connections did not fit together without modification. Had issue installing bulb on BlueMax 70w Desk Lamp, bulb bracket is undersized and bulb broke attempting installation. Had to buy replacement bulb.

Torchiere lamp excellent value Excellent LED lamp with speedy shipping. The lamp was packed in its cardboard board within a internal protective styrofoam enclosure. The only issue I had which had NO effect on the lamp was that the original tape around the box end flaps seemed to be lacking. The top flaps were slightly opened on one end and the bottom flaps were open with the tape not holding any of the flaps together. The cardboard box probably could have used a re-taping of the flap seams on the top and bottom.

Review of floor model of lamp I would like to say I am very pleased with the lamp. It is sturdy and very good looking. It was hard to put together, some of the covering on the white plug connector seemed to be black electrical tape and it was not staying on. Also we got it together and when we plugged it in it make a popping nose and smelled funny, so we unplugged it. The bulb never lite. I want to request a return slip and a new lamp. This one does not seem to be up to your reported standards.