Website says open, where's the people? I ordered an expensive bulb by telephone. It was delivered but does not work. I have been calling Full Spectrum all morning, using any of the options, to be able to get someone on the phone. As of 12.45pm there is no answer on any option, nor any response to my email. Their website says they are open. Regardless of Covid, they need to have someone at least answering the phone of sales and/or customer service! Very disappointed.

My purchases light quality good. Construction of lamps is poor quality. Had issues assembling UltraLux 70w HD Torchiere, pin connections did not fit together without modification. Had issue installing bulb on BlueMax 70w Desk Lamp, bulb bracket is undersized and bulb broke attempting installation. Had to buy replacement bulb.

Undecided I purchased the floor lamp for my 90 year old father for the brightness. I purchased a desk lamp for myself. My father had stopped using his because the dimmer wasn't working properly and the bulb was flickering. I took the bulb out and found two small cracks and blackening at the bottom of a couple of the tubes. I purchased two new bulbs on sale and have not installed one yet to see if it cures my father's problem. I have been happy with my desk lamp though I only use it on the fully dimmed setting, which leads me to wonder if I should have gotten the lesser wattage light.

Less options than before I remembered making purchases from full spectrum in the past and the desk lamps were available in mutliple finshes. They also seem to have done away with the selection of compact flourescent torchier lights. I do not know what to expect with the l.e.d. torcher lights. I had an issue with a balast that needed replacing on a desk lamp only a year after purchase. I was told to buy another balast. I am not used to replacing anything on the lamp expect the bulb so I was not too happy.

Damaged and wrong items delivered 3 times The first 2 shipments were damaged and after 3 weeks I'm still waiting to return the first shipment. The final shipment was not damaged enough to send back, but wrong bolts were sent. I guess it was a good thing I still had the first shipment or I wouldn't have been able to use it still! Although the price was very good I don't think I will be using this supplier in the future because of the hassle and amount of time it set my project back.