CUSTOMER SERVICE, and then some!!!! I have two Blue Max lamps. I got them initially, to give me a "Boost" during the long, dark, rainy days after my Mom passed. These lamps helped me so much! NOW, they are both experiencing some aging issues, after SEVERAL years of faithful service! I called, about the switches that had given out, within 2 days, there were switches in my mail box, with simple, handwritten instructions for replacement! Now, the bulbs seemed unable to brighten, again, the gal that I spoke with told me how to replace them, with very little effort, and is sending new ballasts. This kind of CUSTOMER SERVICE is unheard of anymore, what a breath of fresh air!! Thank you from the bottom of my heart!

FAULTY DESIGNED FLEXIBLE NECK!!! Should have become wary when reading warranty data; hinted at MANY returns experiences. Adjusted the head four times (Flexible Neck); resulting in a FAILURE of the connection of the "Flexible Neck" and the bulb-holding head. Now I have an embarrassingly hanging neck with the light shining at 90 degrees from the post!! Of course I didn't store the 54" shipping container so I'm S--t out of luck. Should have bought from a store a lower-priced lamp recommended by my ophthalmologist. What a SPECIAL!! BUT LOOK AT THE MONEY I SAVED!! NEWS FLASH!!!!! Company contacted; apologized AND are sending a NEW replacement along with the "Authorized Return Label" so the faulty lamp can be packed in the NEW shipping container and returned at the company's expense, Thank YOU!!

Full Specctrum Lighting The light is delightful and it is a great plus to be able to adjust the brightness as needed. However, the base needs more ballast in it. The lamp cannot be adjusted with one hand - it skates all over the desktop because the base is too light. Also, it would be advisable to make the "goose neck" more flexable as it is it mostly shines in our eyes and is difficult to adjust to a lower level.

My purchases light quality good. Construction of lamps is poor quality. Had issues assembling UltraLux 70w HD Torchiere, pin connections did not fit together without modification. Had issue installing bulb on BlueMax 70w Desk Lamp, bulb bracket is undersized and bulb broke attempting installation. Had to buy replacement bulb.

Review of floor model of lamp I would like to say I am very pleased with the lamp. It is sturdy and very good looking. It was hard to put together, some of the covering on the white plug connector seemed to be black electrical tape and it was not staying on. Also we got it together and when we plugged it in it make a popping nose and smelled funny, so we unplugged it. The bulb never lite. I want to request a return slip and a new lamp. This one does not seem to be up to your reported standards.