BEWARE....HORRIBLE customer service BEWARE....HORRIBLE customer service. Every basic level, front line telephone rep is as rude as can be. When I asked to be transferred to a supervisor I was told that everybody answering the phone is considered a supervisor. That's laughable. It's almost as if they get rewarded to be A-holes. I called corporate level 2 and got the same bad attitude. I will take 100% of my business to Bodybuilding.com The Vitamin Shoppe has earned a big fat grade F.

Store #101 Brandon FL Bathroom not working Loyale Vitamin store shopper and while at ask clerk to bathroom. He stated they were out of order. It seems very odd for a facility that focuses on health to not have place wash hands / other personal. How are the employees functioning. I spend about 120.00 per month in this store but may now turn to GNC as there bathroons are working

Awful inventory system. Many items out of stock with no notification until days later. I'm a Vitamin Shoppe customer and have placed many online orders in the past. I'd say about 30% of the time my order is delayed due to items that are out of stock but continue to be sold on their site. Many times, notification of the delay status doesn't come for 5 days or more, and then the expected ship date is another 2 weeks from that point. Customer service reps are friendly but of little to no help as all they can do is repeat what you already know. This is yet another business that will continue to lose business to competitors such as Amazon, who seem to have a monopoly on the best real-time inventory system out there.

Promised service falling way short. Placed an order totaling 26 items which were said to be shipped within 48 hours. 72 hours later, 1 received, 7 have shipped and the remaining 18 items still nothing. Stores are low on stock and online is even worse as far as delivering on standards set by themselves. I will be taking my business elsewhere.

That Taylor's, SC employee Rocks! I'm not sure about the other stores but the guy we go to at The Vitamin Shoppe in Taylor's, SC is extremely knowledgeable about everything in the store. My husband has nothing but great things to say about him since he got him feeling better! Keep up the great work!