Vitamin Shoppe Lost a Customer I decided to order from Vitamin Shoppe online so I didn’t have to drive around to find a product. After ordering a bottle of Codeage Glutathione 1000mg, I received a bottle of the 500mg. I called and complained, they resent the WRONG product again. I called again and all they could do is tell me they would have the warehouse look into it and then offered for me to either get a 48-72 hour window for FedEx to pick it up or that I could return it to a store. Who sits around their home that long?? This completely defeats the whole reason I even ordered from them. Rest assured, this was the first and last time I will be.

This company doesnt care about the… This company doesnt care about the customer experience at all. Sent probiotics that need refrigeration via a long route through dhl and then the post office. It was delivered almost a week later and sat in the hot sun for 2 days because we were not notified it had been delivered. When contact company via chat and told them I had pictures of the bashed up pill box and the sun exposed package label they did Nothing! Nothing. Said i could go to a store (closest is 45 min away for me) or paid for shipment to return the item (which I am quite sure they would resell) Horrible horrible experience

Great experience at physical store I'm surprised about the negative reviews here but seems they're mostly related to online experiences. I visited a physical store on 8th avenue. I was looking for D3 + K2 complex which is not easy to find and received very professional guidance from the staff. They were not pushy at all and very friendly. I'll definitely come back!

I recently applied for a job at Vitamin… I recently applied for a job at Vitamin Shoppe (an unnecessary “e”, it’s just Shop). Speaking of making things complicated, I think the reason I was not considered for the position was because of racial differences. I had all the skills and experience that they asked for, the interview went really great, and I’m jutting surprised why I didn’t make it. I waited patiently and calmly but this is just not fair. I’m not saying because I got rejected and I’m hurt, it’s actually because I believe it was a perfect match and they wanted to not hire me beacuse of my skin color or my Ethnicity. This is unacceptable and I request spread this message asap to the hiring team. I am not going to let it go. Thank you. Name: Akash Shah. Contact: +1 9292257526

BEWARE....HORRIBLE customer service BEWARE....HORRIBLE customer service. Every basic level, front line telephone rep is as rude as can be. When I asked to be transferred to a supervisor I was told that everybody answering the phone is considered a supervisor. That's laughable. It's almost as if they get rewarded to be A-holes. I called corporate level 2 and got the same bad attitude. I will take 100% of my business to Bodybuilding.com The Vitamin Shoppe has earned a big fat grade F.