CARRIE
GBMosaic Weighted Blankets Mosaic Weighted Blankets, states on their website that the only items not returnable, are special order...........BIG FAT LIE! After you spend $200++ dollars on one of their blankets, only to find out that it filled with a million litte tiny beads (that no one could possibly sleep under or move around under) On the receipt inside of the package, it states "NO RETURNS on blankets over 18lbs, NO EXCEPTIONS. Total waste of $225 DO NOT WASTE YOUR MONEY ON THIS PRODUCT OR THIS COMPANY!!!
Fair Rater
GBI didn't think that the blanket would… I didn't think that the blanket would be this small; I ordered a large but what I got really was something that made it impractical to use in light of the small size. I am approximately 6'0 and weight 180; this wasn't what I had expected and what I thought I was getting was something substantially bigger. Unfortunately, I have shelved this blanket in the closet and don't think I may be using it in the foreseeable future...
Kirsten
GBGood Quality Blanket, but it wasn't the right fit I do love my blanket! I love how it's able to calm me down from my anxiety and panic attacks. However, I did not realize the size of the blanket would be too small for me and the weight is quite unbearable. I am hoping I could get a refund and purchase another blanket (obviously a bigger size and lower weight)
Dena Gitterman
GBPoor customer service I ordered a weighted blanket through Mosaic Weighted Blankets based on suggested weight but was too heavy and causing pain. I ordered through them on the basis they said you had 30 days to return items. I attempted to call/email customer service multiple times to get a return label but couldn't reach anyone and finally, because there is a 30 day limit to returns and I knew it would take time to get back to them, I paid out of pocket for an expensive way to mail it back to them but get a return receipt. So I know they received it within the 30 day limit. The blanket was in perfect condition and essentially never used and in original packaging, all as requested. They claim they do refunds in two weeks on their website but several weeks later no refund and again no response to call/email. I am out a lot of money and feels like they are not an honest company.
MM
GBProduct good but had to call looking for order We love the product but we ordered an in stock option to get the fastest delivery time and had to call looking for our order to actually get it delivered. This happened two separate times.