Mosaic Weighted Blankets

12741 Research Blvd., Ste. 402B, 78759, Austin
image
2.20
Based on 20 Reviews

5

0.00%

4

30.00%

3

10.00%

2

10.00%

1

50.00%
About Mosaic Weighted Blankets

Mosaic Weighted Blankets® provide a way to help calm down and truly relax at any time of the day or night. They are a healthy and calming solution for so many disorders. That is the true miracle of this product. "I am so glad we can help so many people by offering the experience of a weighted blanket. Once you have one, you will see how much you will naturally gravitate to it, and how good it makes you feel. It really does calm the mind, body and spirit."

Tags
Contact Info

You need to Login first to submit your review.

image
Tucson Hills
GB

I ordered a Mosaic blanket I ordered a Mosaic blanket. My card was charged before it was shipped. I call and reminded them to ship my blanket. The blanket was not what I thought. I jumped through Mosaic's hoops to return the blanket. They recieved it. I had to contact them twice to credit my $. The blanket was just too small. Otherwise their product was acceptable. The customer service was a goose chase. My review on the Mosaic website was immediately removed. That is why there are all 5 star reviews on their site.

image
Marianne Russo
GB

Return problems.... I received my blankets in a timely fashion, but realized right away that they weren't for me. I requested and received the return label, and shipped them back via UPS in the original box. The rest of the return has been very unacceptable, I was only credited back for one of the blankets not both. I've now had to call two additional times to get the remainder of my money back and haven't seen it as of yet.

image
Shelly
GB

My weighted blanket came to me with… My weighted blanket came to me with large black stains on it. I tried many methods to reach someone. I finally got a response email with fraudulent return mailing info. No one answers the phone. There was also a very large metal pipe fitting in the box. It also did not have a shipping or packing list. 10-18 I returned from out of state to find a replacement blanket. It was not the same color but it is clean. I have a mosaic blanket that I have had for many years and I absolutely love it and was hoping this experience would be the same. They need to work on customer service skills. I am satisfied with the attempt to rectify the situation.

image
Janice
GB

Customer Service ZERO This has been, hands down, the worst customer service experience I have had. Not only was it not clear that things wouldn't ship in time for Christmas arrival, but then I was told they would ship "by Christmas." This also wasn't true. I dedicated 19 e-mail (yes, 19) to asking them to ship each $270 blanket to a different address (as now the recipients are not home for the holidays) and they tell me no. Their website clearly states "free shipping over $149," so tell me how this is right... You'd think companies would realize the way to create repeat customers (who bought just shy of $600 in product on the first purchase!!!) is to provide a general level of kindness and responsiveness for reasonable accommodation. How ridiculous! Also, the phone number they provide goes nowhere...

image
Jon
GB

Very poor quality Very poor quality. Plastic beads in pockets, for some inexplicable reason, the pockets also contain loft which all bunches up in a corner of the pocket. I will be shocked if this blanket survives the first washing. Much higher quality weighted blankets out there.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow