Artisan787
GBI just got my blanket and I love it!!! I just got my blanket and I love it! This is my second blanket from Mosaic. My other one, while beautiful and weighty, was a little too big and unwieldy for my size. When it finally bit the dust I decided to go with Mosaic again and I am not disappointed. The print is beautiful, the fabric feels nice, and the weight and dimensions are perfect. My only qualm was that customer service seemed, while polite, to be distracted and was not very knowledgeable or helpful in answering my questions.
CARRIE
GBMosaic Weighted Blankets Mosaic Weighted Blankets, states on their website that the only items not returnable, are special order...........BIG FAT LIE! After you spend $200++ dollars on one of their blankets, only to find out that it filled with a million litte tiny beads (that no one could possibly sleep under or move around under) On the receipt inside of the package, it states "NO RETURNS on blankets over 18lbs, NO EXCEPTIONS. Total waste of $225 DO NOT WASTE YOUR MONEY ON THIS PRODUCT OR THIS COMPANY!!!
MM
GBProduct good but had to call looking for order We love the product but we ordered an in stock option to get the fastest delivery time and had to call looking for our order to actually get it delivered. This happened two separate times.
Dena Gitterman
GBPoor customer service I ordered a weighted blanket through Mosaic Weighted Blankets based on suggested weight but was too heavy and causing pain. I ordered through them on the basis they said you had 30 days to return items. I attempted to call/email customer service multiple times to get a return label but couldn't reach anyone and finally, because there is a 30 day limit to returns and I knew it would take time to get back to them, I paid out of pocket for an expensive way to mail it back to them but get a return receipt. So I know they received it within the 30 day limit. The blanket was in perfect condition and essentially never used and in original packaging, all as requested. They claim they do refunds in two weeks on their website but several weeks later no refund and again no response to call/email. I am out a lot of money and feels like they are not an honest company.
Jessica
GBI like the weight of the blanket I like the weight of the blanket. I just expected the size of the blanket itself to be larger. I don't know if I misunderstood or what but, I expected a much larger size blanket to cover my whole bed not just a small portion. That is my only disappointment.