At first I really linked the blanket… At first I really linked the blanket but the slightest tear in the fabric lead to the plastic pellets leaking out. It is not durable at all. My cats did not claw at it but simply walking across it created those little tears. Each segment should be reinforced with a durable pouch that gets sown in.

Poor customer service I ordered a weighted blanket through Mosaic Weighted Blankets based on suggested weight but was too heavy and causing pain. I ordered through them on the basis they said you had 30 days to return items. I attempted to call/email customer service multiple times to get a return label but couldn't reach anyone and finally, because there is a 30 day limit to returns and I knew it would take time to get back to them, I paid out of pocket for an expensive way to mail it back to them but get a return receipt. So I know they received it within the 30 day limit. The blanket was in perfect condition and essentially never used and in original packaging, all as requested. They claim they do refunds in two weeks on their website but several weeks later no refund and again no response to call/email. I am out a lot of money and feels like they are not an honest company.

My weighted blanket came to me with… My weighted blanket came to me with large black stains on it. I tried many methods to reach someone. I finally got a response email with fraudulent return mailing info. No one answers the phone. There was also a very large metal pipe fitting in the box. It also did not have a shipping or packing list. 10-18 I returned from out of state to find a replacement blanket. It was not the same color but it is clean. I have a mosaic blanket that I have had for many years and I absolutely love it and was hoping this experience would be the same. They need to work on customer service skills. I am satisfied with the attempt to rectify the situation.

Mosaic Weighted Blankets Mosaic Weighted Blankets, states on their website that the only items not returnable, are special order...........BIG FAT LIE! After you spend $200++ dollars on one of their blankets, only to find out that it filled with a million litte tiny beads (that no one could possibly sleep under or move around under) On the receipt inside of the package, it states "NO RETURNS on blankets over 18lbs, NO EXCEPTIONS. Total waste of $225 DO NOT WASTE YOUR MONEY ON THIS PRODUCT OR THIS COMPANY!!!

Good Quality Blanket, but it wasn't the right fit I do love my blanket! I love how it's able to calm me down from my anxiety and panic attacks. However, I did not realize the size of the blanket would be too small for me and the weight is quite unbearable. I am hoping I could get a refund and purchase another blanket (obviously a bigger size and lower weight)