Artisan787
GBI just got my blanket and I love it!!! I just got my blanket and I love it! This is my second blanket from Mosaic. My other one, while beautiful and weighty, was a little too big and unwieldy for my size. When it finally bit the dust I decided to go with Mosaic again and I am not disappointed. The print is beautiful, the fabric feels nice, and the weight and dimensions are perfect. My only qualm was that customer service seemed, while polite, to be distracted and was not very knowledgeable or helpful in answering my questions.
Shelly
GBMy weighted blanket came to me with… My weighted blanket came to me with large black stains on it. I tried many methods to reach someone. I finally got a response email with fraudulent return mailing info. No one answers the phone. There was also a very large metal pipe fitting in the box. It also did not have a shipping or packing list. 10-18 I returned from out of state to find a replacement blanket. It was not the same color but it is clean. I have a mosaic blanket that I have had for many years and I absolutely love it and was hoping this experience would be the same. They need to work on customer service skills. I am satisfied with the attempt to rectify the situation.
Danielle
GBI purchased a clearance blanket (16lbs)… I purchased a clearance blanket (16lbs) and am pleased with the colors, pattern, and size although I was concerned about the dimensions of the blanket. I thought that it would be to small but the size is perfect. I only wish that the pockets were smaller so that the pellets didn’t shift as much. I find myself constantly readjusting the blanket in the middle of the night. I’m looking forward to purchasing another blanket for in the future.
Fair Rater
GBI didn't think that the blanket would… I didn't think that the blanket would be this small; I ordered a large but what I got really was something that made it impractical to use in light of the small size. I am approximately 6'0 and weight 180; this wasn't what I had expected and what I thought I was getting was something substantially bigger. Unfortunately, I have shelved this blanket in the closet and don't think I may be using it in the foreseeable future...
Cindy
GBColors and cost Colors and cost You have a great selection of colors and your prices are similar to other companies. I am now sleeping so much better; the blanket helps me feel safe and more comfortable. Suggestions to make your company better: Your return policy is terrible...7 days? If it's going to be that short, the least you could do is provide a return shipping label. I think you could get a lot more business if you paid for shipping, not all shipping options, just the lowest one. The blanket itself is expensive, but worth it.