good product, didn’t work for us I ordered a twin size weighted blanket for my son who was having trouble sleeping, it seems to have helped him a little bit not as much as i was hoping - he is still waking during the night and having trouble getting back to sleep. The blanket is great quality but was smaller than i expected. My son says it’s comfortable and asks to sleep under it so we will keep using and hope eventually he starts sleeping through the night again

Return problems.... I received my blankets in a timely fashion, but realized right away that they weren't for me. I requested and received the return label, and shipped them back via UPS in the original box. The rest of the return has been very unacceptable, I was only credited back for one of the blankets not both. I've now had to call two additional times to get the remainder of my money back and haven't seen it as of yet.

Do not use this company I ordered from this company in time for a holiday gift. They not only never delivered the blanket they will not respond back about a refund. The owner blamed it on supply chain issues but they never reached out to let the customer (me) know about the issues. They are terrible to interact with as they have not kept to their word.

I like the weight of the blanket I like the weight of the blanket. I just expected the size of the blanket itself to be larger. I don't know if I misunderstood or what but, I expected a much larger size blanket to cover my whole bed not just a small portion. That is my only disappointment.

Customer Service ZERO This has been, hands down, the worst customer service experience I have had. Not only was it not clear that things wouldn't ship in time for Christmas arrival, but then I was told they would ship "by Christmas." This also wasn't true. I dedicated 19 e-mail (yes, 19) to asking them to ship each $270 blanket to a different address (as now the recipients are not home for the holidays) and they tell me no. Their website clearly states "free shipping over $149," so tell me how this is right... You'd think companies would realize the way to create repeat customers (who bought just shy of $600 in product on the first purchase!!!) is to provide a general level of kindness and responsiveness for reasonable accommodation. How ridiculous! Also, the phone number they provide goes nowhere...