I visited Myeyelab located in Orange… I visited Myeyelab located in Orange City. I was helped by 2 wonderful ladies, whom helped me choose my 2 beautiful glasses for a real good price with such an extensive variety of frames, which could be overwhelming.They were helpful to narrow my choices to the right one for my face features. I am grateful to them for helping me choose the right pair of glasses, that I love, thank you. Brunilda Milan

How to get a refund from Eyelab Well , it seems that they're changing their name . No surprise considering how bad their reputation is . If you didn't get a refund as promised , file a complaint with the Better Business Bureau . I filed complaints with every agency I could find with no results . When I finally contacted the BBB I got a call from Eyelab within 2 days and a refund within a week ! Screw My Eyelab and Stanton Optical !

The worst customer experience I ever encountered! You should be ashamed of being in the health care system. This place should not ever be in business. The most incompetent staff ever rude. The optometrist was good, however the supporting staff was incompetent and rude after I spent 1 and a half in this office the staff decided to take care of people walking in and asking questions rather than those with appointments. I will never recommend this place to anyone . I walked out without being properly attended and will never return. I will inform my insurance to drop eye lab in Gastonia NC East Franklin Blvd. They are terrible and don’t deserve to be in business. This happen Saturday May 20, 2023 from 1:30-3:45pm. My name is Yvette Rosario and if the franchise owner wants to contact me I’m more than happy to answer any questions regarding my experience there .

Was called back by home office to… Was called back by home office to remedy my scratches on glasses, was no help, they put me back in touch with store that could only apologize again but do nothing to resolve my problem, will never go back.Will use Americans Best again, there a least honest.

Im so dissapointed with Eye Lab Im so dissapointed with Eye Lab. because when they did my eye exam they they gave me very costly prescription. (ther are other options) i tried to tell them i need something cheper .but the doctor "Chase jeckson o d" is now not responding. that means they dont have any responsibilities after taking mony!!