Was called back by home office to… Was called back by home office to remedy my scratches on glasses, was no help, they put me back in touch with store that could only apologize again but do nothing to resolve my problem, will never go back.Will use Americans Best again, there a least honest.

i’ve bought 3 pairs from here and the… i’ve bought 3 pairs from here and the quality is pretty garbage, they look real nice but that garbage blue light lense always wears off and is terrible. apparently they changed it but this new one is just as bad.

The worst customer experience I ever encountered! You should be ashamed of being in the health care system. This place should not ever be in business. The most incompetent staff ever rude. The optometrist was good, however the supporting staff was incompetent and rude after I spent 1 and a half in this office the staff decided to take care of people walking in and asking questions rather than those with appointments. I will never recommend this place to anyone . I walked out without being properly attended and will never return. I will inform my insurance to drop eye lab in Gastonia NC East Franklin Blvd. They are terrible and don’t deserve to be in business. This happen Saturday May 20, 2023 from 1:30-3:45pm. My name is Yvette Rosario and if the franchise owner wants to contact me I’m more than happy to answer any questions regarding my experience there .

To finish review...without Cecil s help I would still be glasses less. My Eye Lab still has a funky business plan...production shop..is not good for patients..but Cecil is the MAN. Video get examination. Call center communication..ridiculous service..You have to repeat yourself because of limited English speaking foreign..good balls..no knowledge.Glasses px is clown..like.fun house mirrors. Asked for a real optometrist..not a philippo doctor on tv 1000 s of miles away...gave me appt..They called dey of appointment and cancelled. 3 months have gone by ..no call. I reported this elderly scam company to Medicare .They took my 200.00 benefit and an extra 165.00 in cash .I now today had to drive 30 miles to Orange Park FL. .and lady tells me they now have no personal.. Optometrist in company . WHAT???.I am going to Pickett..store if I have to to save seniors from this obvious over seas owned scam company. Really video Dr.??? 904 4444541..call me with English speaking person.

I visited Myeyelab located in Orange… I visited Myeyelab located in Orange City. I was helped by 2 wonderful ladies, whom helped me choose my 2 beautiful glasses for a real good price with such an extensive variety of frames, which could be overwhelming.They were helpful to narrow my choices to the right one for my face features. I am grateful to them for helping me choose the right pair of glasses, that I love, thank you. Brunilda Milan