Karen Harris
GBI received glasses and contacts I received glasses and contacts and the process was smooth. All of the staff are professional and pleasant. However, Lori the Brand Manager, went above and beyond to make my shopping experience great. I would recommend this Coral Springs location to get your next glasses and/or contacts. Also, my glasses arrived within eight days, which was within the stated estimated 7 - 10 day time-frame promised.
dominican reina
GBBEWARE! BEWARE!! Regret my decision! Save yourself the frustration of coming to this imitation want a be eye optical.I should have walked out.1st red flag: NO actual Dr on-site. BS eye exam is done remote with some dude in a video chat wearing a white coat that can’t speak clear English handling the equipment with a remote control! Wth!!! Spent over $800 dollars on 2 glasses that were over priced! Good luck on glasses arriving on time because they are manufactured Kamala knows where and customer service Rep “olga” from India refuses to help. San Antonio store on SW military Rep Kathia can’t help. Website weekly says shipping delayed. You will get redirected to website to check status of BS eye glasses status! Please I implore you DONT TRUST THIS FAKE WANT-A-BE optical store. Only good thing I can say is saleswoman in store was the sweetest.
Joel Rieger
GBWorst eyeglass shop I"ve ever seen. Son in law went in to get a new set of glasses. Bandera Road Store, San Antonio, Texas. They told him it was mandatory for him to have anti glare and other lens add ons, due to his astigmatism. Yet on the paperwork they gave him, they listed it as "recommended". Ashton, who claimed to be the store "general manager", again stated it was mandatory, refused to cancel the order within 30 mins of the order, and had to be the absolute worst customer service representative I've ever dealt with. Stay away from this company. Biggest bait and switch, I've ever seen. Worst customer service ever.
brunilda milan
GBI visited Myeyelab located in Orange… I visited Myeyelab located in Orange City. I was helped by 2 wonderful ladies, whom helped me choose my 2 beautiful glasses for a real good price with such an extensive variety of frames, which could be overwhelming.They were helpful to narrow my choices to the right one for my face features. I am grateful to them for helping me choose the right pair of glasses, that I love, thank you. Brunilda Milan
customer
GBThey do not give accurate prescriptions… They do not give accurate prescriptions and it’s terrible being stuck with glasses that look weird and can’t see right they have so far refused a refund for the terrible service rendered still trying! Was lucky I didn’t get the glasses from there as they already gave me a refund! Twice in my life I thought my prescription was wrong and guess what I’m 40 and both places were my eye lab stay away if you care about your eyes!!