Bad experience. … Jesus I wish I’d checked reviews before becoming a customer. Huge regret. Arguing with them about refunds. No doc on site. Takes weeks to get glasses and contacts. And the contacts were completely unusable. So not sur I trust the telehealth doc routine

I somehow managed to leave home without… I somehow managed to leave home without packing my contacts for vacation. I contacted my eye doctor back home and they emailed me my prescription. While on the highway and knowing we were about to be passing through Bowling Green, KY, I reached out to Eye Lab. They helped me out with some trial contacts after verifying my current prescription! I will now be able to see during vacation!! Thank you so much!

To finish review...without Cecil s help I would still be glasses less. My Eye Lab still has a funky business plan...production shop..is not good for patients..but Cecil is the MAN. Video get examination. Call center communication..ridiculous service..You have to repeat yourself because of limited English speaking foreign..good balls..no knowledge.Glasses px is clown..like.fun house mirrors. Asked for a real optometrist..not a philippo doctor on tv 1000 s of miles away...gave me appt..They called dey of appointment and cancelled. 3 months have gone by ..no call. I reported this elderly scam company to Medicare .They took my 200.00 benefit and an extra 165.00 in cash .I now today had to drive 30 miles to Orange Park FL. .and lady tells me they now have no personal.. Optometrist in company . WHAT???.I am going to Pickett..store if I have to to save seniors from this obvious over seas owned scam company. Really video Dr.??? 904 4444541..call me with English speaking person.

Arleene at the Hurt Tx Precinct Line Rd… Arleene at the Hurt Tx Precinct Line Rd location is wonderful. She was very patient and helped me pick the best frames and lenses for my glasses. She worked with me using my insurance or using the discounts they offered and got me the best pricing. I was walk in for an eye exam and didnt have to wait and eye exam was virtual and i truly am very happy how my experience has been with My Eyelab

Im so dissapointed with Eye Lab Im so dissapointed with Eye Lab. because when they did my eye exam they they gave me very costly prescription. (ther are other options) i tried to tell them i need something cheper .but the doctor "Chase jeckson o d" is now not responding. that means they dont have any responsibilities after taking mony!!