The experience I have had with Medly… The experience I have had with Medly has been embarrassingly horrendous and unacceptable. It has been 20 days since my doctor sent my prescription to Medly, and I have yet to receive it. On top of that, Medly customer service has been extremely unresponsive and unaccommodating. The responses I have gotten have been sent several days after my initial inquiry and have been extremely cryptic with no real update on the status of my prescription. This is medication I need and not some discretionary purchase I can wait to receive, yet Medly does not seem to recognize that they are single handedly responsible for negatively impacting my health and well being. My doctor convinced me to switch from Capsule to Medly, but I will surely never be using Medly again and will be returning to Capsule after my case is resolved, if ever.

Medly pharmacy was delivering my…Forgotten customer unhappy Medly pharmacy was delivering my prescription eyedrops there was always a problem having them dropped off then on my last order they never showed up I called and what they told me is they can’t get them anymore so I asked the lady you weren’t even gonna call or let me know you just stop delivering them I am getting them from ShopRite pharmacy now much better place

AMAZING Customer Service - A team that cares Prior to my neurologist telling me about Medly Pharmacy I had the most difficult time getting my medications. I am disabled and can't leave the house without assistance. I am unable to stand for more than about four minutes so waiting in line was difficult. Then COVID made it that much harder. I cannot brag enough and give KUDOS to the staff at Medly for the most amazing customer service and utmost patience. They are always so very pleasant and willing to go the extra mile to assist. They have a strong understanding of helping those with chronic illnesses/pain. I have recently moved from MD to NJ and I notice the exact same effort and strong customer service with the NJ staff. I tell them as often as I can that they have made such a difference in my life and have given me such peace of mind. Thank you Medly staff.

Started well, but now unreliable When we started with Medly they were quite good. But this last year has been one of inconsistency and excuses. Not really an issue for most businesses but when it is for time sensitive medications, it is. I would say use them if you need medications that don’t require timely filling. If you need meds effectively delivered in a timely fashion you should probably look elsewhere. TLDR: Mostly good but unreliable.

Medley unprofessional. I don't trust them. I've been having Medley Pharmacy deliver my HUMIRA prescription for the past year. This is a medicine that MUST be kept cold. On their first delivery, in summer 2020, it was delivered in a flimsy cold pack that was completely melted, and the medicine was warm. I had to refuse it -- they replaced it the next day. But the van that delivered it didn't even have a cooler. However, I gave it a second chance and all other deliveries were ok. But this month (Sept. 2022), just before my delivery came due, I called them just to check -- and they said they had no supplies of HUMIRA!!! No notification or anything -- I had to accidentally find out for myself! So I transferred the prescription to CVS. It comes very well packaged, in an insulated cooler! I would not trust Medley, and they are not professional.