DOSM Alagon Hotel Group
VNBest & powerful all in one hotel management system Best & powerful PMS, CM, BE, of the world The feature that I love the most is Pie, auto increase pricing base on occupancy, save me tons of time for yielding revenue Only one more thing need improve is the CM, Please allow hotel to mapping more than one room type of channel to one on front desk, just because some channel Myallocator dont support rate plan mapping, Overall, happy with Cloudbeds Cheers!
Loulou
GBCloudbeds give this man a raise-Denis Solovev Denis Solovev. He is the reason that I keep giving my business to Cloudbeds. He is like a magic helpful genie, who solves my problems and teaches me how to solve them myself for the future.
Zofie Feytons
THThe customer support from Dennis was… The customer support from Dennis was above anything else i experienced before - hope he is there to help me next time.
Nancy
PTGetting started with Cloudbeds Our company only started working with Cloudbeds very recently, so our feedback is short-lived. Getting started with Cloudbeds was easy and our onboarding coach was extremely patient and helpful. We are confident that our experience with Cloudbeds will be very successful and beneficial to our property.
Sow Piglets
AUWatch out for sales emails and check your bank account Watch out for sales emails and check your bank account. Sales people will implement a feature that you never agreed to. They will charge you without you knowing You have to email back when you receive a sales email and mention that you are not interested. It happened to me that no answer was turned into a yes by a sales guy ( name withheld by the writer). As a result Cloud bed billing took in total $1661.86 dollars out of my account. The service to talk to management is nonexistent. It feels like you talk to sales staff and are moved from one ticket to an other. Very frustrating . The booking system is good but this company is getting very greedy and expensive. Watch out !!!!