Cloudbeds

3033 Fifth Ave #100, 92103, San Diego, United States
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About Cloudbeds

Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive. The award-winning Cloudbeds Hospitality Platform brings together technology solutions to increase revenue, delight guests, and streamline operations into a single unified system, enhanced by a curated marketplace of third-party integrations. Founded in 2012, Cloudbeds was named No. 1 PMS, No. 1 Hotel Management System, and No. 1 Guest Messaging Software by Hotel Tech Report in 2023 and was recognized as a major player in the 2022 IDC Marketscape Report. For more information, visit www.cloudbeds.com.

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Luís Vital
PT

Cloudbeds support is great Cloudbeds support is great! Always available to help and focus about solutions for our issues. Léa and Bianca are the best we could have had for our training, explaining us how the program works which is also very very good!

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Sow Piglets
AU

Watch out for sales emails and check your bank account Watch out for sales emails and check your bank account. Sales people will implement a feature that you never agreed to. They will charge you without you knowing You have to email back when you receive a sales email and mention that you are not interested. It happened to me that no answer was turned into a yes by a sales guy ( name withheld by the writer). As a result Cloud bed billing took in total $1661.86 dollars out of my account. The service to talk to management is nonexistent. It feels like you talk to sales staff and are moved from one ticket to an other. Very frustrating . The booking system is good but this company is getting very greedy and expensive. Watch out !!!!

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Loulou
GB

Cloudbeds give this man a raise-Denis Solovev Denis Solovev. He is the reason that I keep giving my business to Cloudbeds. He is like a magic helpful genie, who solves my problems and teaches me how to solve them myself for the future.

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Zoe St. John
GB

Cloudbeds has been fantastic Cloudbeds has been really amazing. It is highly versatile and allows us to get immediate assistance with any issues or questions in real time. I have used cloudbeds for several hotel companies that I have been a GM of and they keep evolving as the market and demand does. Also, I have to point out that Raul Ramirez, my current property onboarding coach, is one of the most efficient and helpful people I have ever worked with.

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CASA DE ALBA HOTEL BOUTIQUE
CO

Luis was an excellent collaborator in the implementation of this new tool for our hotel business… Luis was an excellent collaborator in the implementation of CloudBeds. He was efficient while making sure I understood the steps, and he adjusted to my speed which helped us finish fast. He always responds quickly to our emails as well. 10/10, he represents well the efficient tool of Cloudbeds.

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