Watch out for sales emails and check your bank account Watch out for sales emails and check your bank account. Sales people will implement a feature that you never agreed to. They will charge you without you knowing You have to email back when you receive a sales email and mention that you are not interested. It happened to me that no answer was turned into a yes by a sales guy ( name withheld by the writer). As a result Cloud bed billing took in total $1661.86 dollars out of my account. The service to talk to management is nonexistent. It feels like you talk to sales staff and are moved from one ticket to an other. Very frustrating . The booking system is good but this company is getting very greedy and expensive. Watch out !!!!

The customer support from Dennis was… The customer support from Dennis was above anything else i experienced before - hope he is there to help me next time.

Raul Ramirez is extremely helpful Raul Ramirez has been fantastic to work with over the last two months of onboarding. I have had issues with computer related zoom meeting setup that he helped with on top of training on the Cloudbeds system. I look forward to seeing my reservations increase as well as my revenue.

Byrant was lovely and super helpful Byrant was lovely and super helpful! He efficiently helped me set up my account and helped with all my queries

I run a small Hostel with 24 Beds. I run a small Hostel with 24 Beds. Cloudbeds overexceeded my expectations a couple of times. Working with it is fun. They try very hard to make complicated things look easy. I used the support a couple of times and always received a useful answer. Thank you