Cloudbeds

3033 Fifth Ave #100, 92103, San Diego, United States
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About Cloudbeds

Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive. The award-winning Cloudbeds Hospitality Platform brings together technology solutions to increase revenue, delight guests, and streamline operations into a single unified system, enhanced by a curated marketplace of third-party integrations. Founded in 2012, Cloudbeds was named No. 1 PMS, No. 1 Hotel Management System, and No. 1 Guest Messaging Software by Hotel Tech Report in 2023 and was recognized as a major player in the 2022 IDC Marketscape Report. For more information, visit www.cloudbeds.com.

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Lucky Novia CPM Bali
ID

Sandy Prabowo is truly outstanding and has been incredibly helpful! For nearly two weeks, we've been struggling with back-and-forth issues and contacting different people at Cloudsbed. But Sandy has been a true help, taking tangible actions and keeping us informed. Thanks to him, ensuring we stay on track without any stress.

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Steve Wright
GB

Excellent On-boarding I’m in the process of on-boarding with Cloudbeds. The process has been simple and intuitive and the on-boarding specialist helping me, Raul, has been amazing. He is knowledgeable, efficient and was willing to research solutions for some questions I had that were outside of the norm!

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Jonas Shaik
BE

Best hotel PMS on the market We've tried several hotel PMS's and Cloudbeds is the one that stuck, the software is very user friendly they have a professional team that really tries to help and best of all they are constantly improving.

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Sow Piglets
AU

Watch out for sales emails and check your bank account Watch out for sales emails and check your bank account. Sales people will implement a feature that you never agreed to. They will charge you without you knowing You have to email back when you receive a sales email and mention that you are not interested. It happened to me that no answer was turned into a yes by a sales guy ( name withheld by the writer). As a result Cloud bed billing took in total $1661.86 dollars out of my account. The service to talk to management is nonexistent. It feels like you talk to sales staff and are moved from one ticket to an other. Very frustrating . The booking system is good but this company is getting very greedy and expensive. Watch out !!!!

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Zofie Feytons
TH

The customer support from Dennis was… The customer support from Dennis was above anything else i experienced before - hope he is there to help me next time.

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