Bryant is very professional Bryant is very considerate and helpful to us during the onboarding process. He really try his best to make the whole process as easy as possible. He is very polite and friendly to us specially when we don't understand the instruction.

.Luis Amaya is a very good… .Luis Amaya is a very good Agent/professional to teach all information that is needed for Cloud Beds. very patient, clear in explaining. so far i feel very comfortable with the software and is very excited to complete.

I run a small Hostel with 24 Beds. I run a small Hostel with 24 Beds. Cloudbeds overexceeded my expectations a couple of times. Working with it is fun. They try very hard to make complicated things look easy. I used the support a couple of times and always received a useful answer. Thank you

Watch out for sales emails and check your bank account Watch out for sales emails and check your bank account. Sales people will implement a feature that you never agreed to. They will charge you without you knowing You have to email back when you receive a sales email and mention that you are not interested. It happened to me that no answer was turned into a yes by a sales guy ( name withheld by the writer). As a result Cloud bed billing took in total $1661.86 dollars out of my account. The service to talk to management is nonexistent. It feels like you talk to sales staff and are moved from one ticket to an other. Very frustrating . The booking system is good but this company is getting very greedy and expensive. Watch out !!!!

Life just got easier! My experience with Cloudbeds so for has been exceptional! The gentleman who introduced Cloudbeds was never pushy, however, he followed up several times over the past two years. We finally were able to join recently. Our Onboard coach Raina was AWESOME!! She was a perfect coach for us. We like the functionality of the program, the reports offered, and the fact the program is not fractured is accessible on any device and has a fair price.