Watch out for sales emails and check your bank account Watch out for sales emails and check your bank account. Sales people will implement a feature that you never agreed to. They will charge you without you knowing You have to email back when you receive a sales email and mention that you are not interested. It happened to me that no answer was turned into a yes by a sales guy ( name withheld by the writer). As a result Cloud bed billing took in total $1661.86 dollars out of my account. The service to talk to management is nonexistent. It feels like you talk to sales staff and are moved from one ticket to an other. Very frustrating . The booking system is good but this company is getting very greedy and expensive. Watch out !!!!

Best & powerful all in one hotel management system Best & powerful PMS, CM, BE, of the world The feature that I love the most is Pie, auto increase pricing base on occupancy, save me tons of time for yielding revenue Only one more thing need improve is the CM, Please allow hotel to mapping more than one room type of channel to one on front desk, just because some channel Myallocator dont support rate plan mapping, Overall, happy with Cloudbeds Cheers!

Getting started with Cloudbeds Our company only started working with Cloudbeds very recently, so our feedback is short-lived. Getting started with Cloudbeds was easy and our onboarding coach was extremely patient and helpful. We are confident that our experience with Cloudbeds will be very successful and beneficial to our property.

Best hotel PMS on the market We've tried several hotel PMS's and Cloudbeds is the one that stuck, the software is very user friendly they have a professional team that really tries to help and best of all they are constantly improving.

Excellent On-boarding I’m in the process of on-boarding with Cloudbeds. The process has been simple and intuitive and the on-boarding specialist helping me, Raul, has been amazing. He is knowledgeable, efficient and was willing to research solutions for some questions I had that were outside of the norm!