I’m having same issues as everyone out… I’m having same issues as everyone out 275 dollars later. The lady at front desk insisted I don’t have copay in which I know I did. She informed me that I was going to have to pay this much at every visit. I called my insurance was told that I should of not been charged that much I should of only paid. The $50 copay and that I was over charged I tried to call billing department and was told nothing they could do. If you value your money do not go here there are other dermatologist that will accept you’re copay.

Inquiry About Consultation All I Did Was Ask How Much A Consultation Would Be, The Woman On The Phone Was Soooo Condescending That I Just Hung Up.

I have never been treated so cruel I have never been treated so cruel If there was zero stars I would pick that I am a repeat customer of which I paid my bill A year ago for the first visit I rescheduled my yearly check up through their emails and confirmed my appointment and submitted my insurance information I got there on my scheduled date a little early And handed the receptionist my ID and insurance card and she looked at it and said to me “ oh Florida blue we don’t take that and since you have that she won’t even take cash payment from you” So I left feeling so rejected and literally felt ill from the cruel treatment I had just experienced The thought of that day still Bothers me and gives me a horrible feelings

General Care & billing practices I had a skin lesion burnt off. The PA barely acknowledged me, giving minimal eye contact. After treatment, he said come back in 3 weeks. On the 2nd visit...still no eye contact or acknowledgement. The lesion had reduced to 1 mm in diameter and he cryo burned it again- this time to about 14mm in diameter. There were no instructions on how to care for the treated area and the resulting very large blister. It'll be ok as I'm monitoring closely. I had to go online to download care instructions from competing dermatologists. The care seemed substandard tbh. They charged this as surgery. PA didn't wash his hands, didn't prep the area, and didn't bandage the area on both visits. At the very minimum, a surgery should be clean. At the end he said to the room "come back as needed" and left. I had to ask for a bandaid from the 'nurse'. The admin then proceeded to attempt to collect the amt that they should bill the insurance. I asked to be billed after the insurance remitted what they would pay. They agreed. IMO, it seems they're bullying people to pay up front. I imagine older individuals would be comply even tho they say they accept insurance. Can you imagine the nightmare if they overbilled you? How long would it take for them to send back money? How much time would you have to spend to get them to agree they owe money and to write a check? How long it would take for them to generate said check? They're banking on that, pun intended. Many give up. Last, Advanced Dermatology bills the patient the 3% that they are billed by the credit card companies. This 3% is a surcharge by the credit card company for that business' privilege of having a CC billing system. They don't tell the patient that they are going to collect this beforehand. They could include this info up front, or in their reminder emails (but it might cost them patients perhaps?). They also don't tell the patient that they only take exact change if he/she wants to avoid this unwarranted charge. Make sure to take quarters, pennies, nickels, dimes, dollar bills, 5s, 10s and 20s with you so you dont have to pay the 3% that is their responsibilty over your deductible amount. You pay this before you can be seen. They seem to be a well-oiled machine when it comes to collecting money but when it comes to care.. maybe not so much. I saw a doctor 20 years ago at this office but the last few times that my husband and I went, we could not get a doctor. I think we are done.

Advanced Dermatology in Olive Branch Advanced Dermatology in Olive Branch, MS sucks!!!! The lady that answers the phone is rude and the damn voicemail for the provider is always full. I been waiting on a damn prescription that was prescribed a damn week ago and haven’t received it yet. I wish I had read the reviews about this place before hand.