Horrible bedside manners and no follow up I was given a skin biopsy on 1 Feb 2024 and was told it should take 7-10 business days for the pathology. I asked the PA if I should worry about these next 7-10 business days, and she said "yes". I called on business day 8 and they said, "you'll have it at the end of the week" then I called today, business day 12 and she said she would call the lab. I called in the morning and never heard back. It is now 16 days after my appointment and I have no idea if I have cancer.

Inquiry About Consultation All I Did Was Ask How Much A Consultation Would Be, The Woman On The Phone Was Soooo Condescending That I Just Hung Up.

I paid my consultation fee for an appt… I paid my consultation fee for an appt and then the person I had an appt with went into labor on the morning of my appointment. They offered another doctor who said he wasn’t comfortable giving injections and I should wait for the girl to come back from leave. It’s been 6 months and the girl resigned and I can’t get my fee back nor could I get my injections in time for my daughters wedding. Extremely disappointed in this facility.

Horrible customer service. Port Orange FL office… I went to their Port Orange FL office many times in the past with good service but now it’s unbelievably horrible. It took 42 minutes to schedule an appointment. Keep getting transferred to different people that either can’t or won’t schedule the appointment. They don’t speak English well enough to understand anything. Earliest appoint at 2 different locations is 3 months out. I get 3-4 phone calls per day and when I answer it goes to a recording that never ends or gets you to a live person. Also getting 2 texts every day and they all have different numbers to call. Don’t waste your time here.

I have been blessed to be under the… I have been blessed to be under the care of Dr. Lance Henry,MD twice now. He did an outstanding job of removing a carcinoma on my lower right eyelid several years ago and today he and his assistant nurses Cheyenne,RN and Larissa,CST removed another carcinoma from the top of my nose. The medical team at Advanced Dermatology are not only highly skilled but listen to your questions and concerns. They are kind and courteous and immediately put you at ease. I can not praise Dr. Henry enough and I highly recommend this clinic to anyone who needs work done in this field.