Lack of transparency I've wasted too much time with my complaint directly with the office, and later with Better Business Bureau filling a formal complaint, so I will not be very detailed. The lack of response from managment concerning a billing issue I had was below poor. I was provided a service where the cost was not transpoarten or even informed during or after time of service. I do not recommend this company.

I won’t go back. I have been three times and they have been unable to properly address an issue I am having. Very very expensive that you have to keep paying for because they can’t properly address the issue. Going to a new dermatologist. Oh and prior to that they misdiagnosed a brown recluse spider bite causing sepsis that caused me to land in the ER two days after the misdiagnoses. Follow up has been horrible and takes too long.

Marathon office I have used Advanced Dermatology for several years despite having to drive 50 miles each way to get there. Today there was a sign on the door stating they are closing the office in Marathon & combining services at their Islamorada office. That means to continue using them, I will have to drive 85 miles each way! That is just crazy when there are other dermatologists close to my home. Today the wait was long because they were backed up, with not even enough chairs for everyone in the waiting room. Why close this busy office? I hope they consider what an impact closing the Marathon office will have on the community & their long term patients.

I have called 3x to book an appointment… I have called 3x to book an appointment with Advanced Dermotology who I've been going to for over 10 years. I really couldn't get a person who I could understand. After 3 calls I gave up. Im sad to have to go somewhere else because their receptionists are low caliber and difficult to hear and understand. So sad. BTW...if you're going to have online booking, make sure it works!!

Used Syringe The ladies at the front desk were super sweet but I cant get past how dismissive the doctors and nurses were. I would say something then be contradicted for an experience I had. Since the techs or nurses were not actually listening, the doctor would come in and say that the heard I said this when I didnt. THE BIGGEST ISSUE was that there was an uncapped USED syringe on the floor