I’m having same issues as everyone out… I’m having same issues as everyone out 275 dollars later. The lady at front desk insisted I don’t have copay in which I know I did. She informed me that I was going to have to pay this much at every visit. I called my insurance was told that I should of not been charged that much I should of only paid. The $50 copay and that I was over charged I tried to call billing department and was told nothing they could do. If you value your money do not go here there are other dermatologist that will accept you’re copay.

Horrible customer service. Port Orange FL office… I went to their Port Orange FL office many times in the past with good service but now it’s unbelievably horrible. It took 42 minutes to schedule an appointment. Keep getting transferred to different people that either can’t or won’t schedule the appointment. They don’t speak English well enough to understand anything. Earliest appoint at 2 different locations is 3 months out. I get 3-4 phone calls per day and when I answer it goes to a recording that never ends or gets you to a live person. Also getting 2 texts every day and they all have different numbers to call. Don’t waste your time here.

Horrible bedside manners and no follow up I was given a skin biopsy on 1 Feb 2024 and was told it should take 7-10 business days for the pathology. I asked the PA if I should worry about these next 7-10 business days, and she said "yes". I called on business day 8 and they said, "you'll have it at the end of the week" then I called today, business day 12 and she said she would call the lab. I called in the morning and never heard back. It is now 16 days after my appointment and I have no idea if I have cancer.

COMPETENT FRIENDLY PROFESSIONAL This is the most competent, efficient and friendly doctor office that we have ever encountered. The staff is fantastic, courtesy, friendly and extremely professional. Never a wait to see the dermatologist. We wish all doctor offices were this well run. Kudos to Michelle,Gina, Patty, Fawn, et al. We appreciate everything you do.

Top notch doc, lackluster facility I would say that the doctor and her assistants were top notch. The front desk staff as well as the facility itself was lackluster. Didn’t really appreciate sitting out in the freezing waiting room in between procedures. Made me feel uncomfortable. Also seemed like other patients who had been there previously were greeted much nicer than me as a new patient. Thankful the doc is good at what she does and is very personable with a great bedside manner.