Top notch doc, lackluster facility I would say that the doctor and her assistants were top notch. The front desk staff as well as the facility itself was lackluster. Didn’t really appreciate sitting out in the freezing waiting room in between procedures. Made me feel uncomfortable. Also seemed like other patients who had been there previously were greeted much nicer than me as a new patient. Thankful the doc is good at what she does and is very personable with a great bedside manner.

Used Syringe The ladies at the front desk were super sweet but I cant get past how dismissive the doctors and nurses were. I would say something then be contradicted for an experience I had. Since the techs or nurses were not actually listening, the doctor would come in and say that the heard I said this when I didnt. THE BIGGEST ISSUE was that there was an uncapped USED syringe on the floor

I have been blessed to be under the… I have been blessed to be under the care of Dr. Lance Henry,MD twice now. He did an outstanding job of removing a carcinoma on my lower right eyelid several years ago and today he and his assistant nurses Cheyenne,RN and Larissa,CST removed another carcinoma from the top of my nose. The medical team at Advanced Dermatology are not only highly skilled but listen to your questions and concerns. They are kind and courteous and immediately put you at ease. I can not praise Dr. Henry enough and I highly recommend this clinic to anyone who needs work done in this field.

Horrible customer service. Port Orange FL office… I went to their Port Orange FL office many times in the past with good service but now it’s unbelievably horrible. It took 42 minutes to schedule an appointment. Keep getting transferred to different people that either can’t or won’t schedule the appointment. They don’t speak English well enough to understand anything. Earliest appoint at 2 different locations is 3 months out. I get 3-4 phone calls per day and when I answer it goes to a recording that never ends or gets you to a live person. Also getting 2 texts every day and they all have different numbers to call. Don’t waste your time here.

Each doctor chooses which insurance plans to accept. Not a group thing. They apparently do not have the No Surprise Billing act applying to them. Doctors and PA's from the same office can choose to or not choose specific insurance plans. We went to one on our plan and could not get back to see her so saw the PA who apparently was not in the plan. Why ever ask for insurance in advance if you plan to never see if it applies. How about a disclaimer that their individual doctors have different insurance plans. So now we have a huge bill that is normally $20.