
Mary HernandezValued Customer
USOn line made a appointment with me on a… On line made a appointment with me on a saturday and no one showed up after i had driven for 3 hour to get here. Very unhappy.

David Martin Jr
USVERY misleading! I was not told that the initial consultation costs $375. They also try to get you to stay out of network with your insurance. They get to make more money that way. When insisted on staying in network, they want to add all of these fees onto the bill that would be in addition to your deductible and max out of pocket. So I have to pay a "retainer fee" for a surgeon just because I want to stay in network and save money? My out of network max is $12,000.00. When I asked how much it was going to cost me if I stayed out of network they couldn't give me a straight answer. All I was told was, "We're not going to charge you $12,000.00." Sorry if I won't take your word for it. Threw up several red flags for me, but the surprise consult bill was the final straw. Be cautious. Edit: I have now gotten another EOB from my insurance showing another charge for a visit of $521.40 along with $363.00 for an EKG that they did NOT do and $180.40 for them to poke my finger to check my sugar. The bills keep coming even though I only went once. Tell me how I am charged for a physician twice in one visit!? Sounds fraudulent to me! Beware!

Desertbbw
USDo not trust this practice Do not trust this practice. They advise free consultation but when they called to schedule i was told $500 non refundable fee ( because I had a prior procedure in Mexico) if I saw the surgeon. Since I just had another surgeon tell me he couldn't help me I am not running to throw away $500.

Craig Corona
USnot right! not truthful, charged for procedure that was not needed. they won't compromise!

Maureen
USKnowledgeable, Caring Staff After months of dieting and meeting with my primary care physician I came to WLIA on the recommendation of a business colleague. There were a lot of hoops to jump through but all was explained to me up front so I could jump through them as quickly as possible. The provided checklist kept me on track. The staff are welcoming and mostly responsive (a few unreturned phone calls were very annoying) that aside, they are all hard working, caring people who greeted me by name and always with a smile.