Get EVERYTHING in writing and then keep it for...ever. I had an egd done with Dr. Orris late last year, 2014. He told me that would include one fill after the procedure. I went in in November, 2014 and had the fill. No problems, no issues, no charge. It is now September 18th.... 2015... and I'm being billed $264.00 for said fill. I called up the office. I was transferred to Jennifer in the billing department. I explained the situation. She was nice and helpful, told me she'd research it and get back to me. She called me back and said, "you weren't charged for the visit. .. only the fill." I asked her for clarification. .. even though that's NOT what I was told during my egd and the following visit when I had my fill... In November. ...of 2014. She said yes... I'm sorry but there's nothing in writing. So... I provided my payment information over the phone and advised her I would write a review. Here it is. Almost a year later I'm being billed for something I was told there'd be no charge for. .. and when questioned about it... I'm told... oh you weren't billed for the visit. ... just the fill. ?? Wow....

Lapband On July 21, 2014, I got the lapband placed, and since then I am no longer a diabetic. I have nothing to hide and nothing to be ashamed of. I am an advocate for anyone who has tried their hardest for something, but was never able to achieve that goal because of the way their body was made or how it works. The lapband is not an easy way out...I still have to eat healthy and work out to ensure success. I never wanted to be skinny, I just wanted to be healthy and this past year has guided me to a much healthier lifestyle that I am forever grateful for, thanks to the WLIA.

Almost perfect, but not quite. I was looking for a bariatric surgeon to help me with my weight-loss journey. I went to WLIA because I felt it was the best choice for me. My doctor, Dr. John DeBarros, has been great; but the reason I gave four stars and not five is because I was never informed of all of my options. I underwent the lap-band, but had to have it removed after 11 months due to complications from it. I became aware of all of my options the day of my surgery when I had the lap-band inserted. Not the right time to find out! Anyway, now I know the other options available to me and I'm trying to decide if I want to go further. The staff, nurses and all the doctors have been very good to me; but if anyone is considering weight-loss surgery, do all your research and ask questions, questions, questions. I know it's partly my fault for not having all the information, but I believe it's their job to help me with some of it, too, especially since that's what they do!

On line made a appointment with me on a… On line made a appointment with me on a saturday and no one showed up after i had driven for 3 hour to get here. Very unhappy.

not right! not truthful, charged for procedure that was not needed. they won't compromise!