I would choose another weight loss program Appointment wait times in the office are the longest I have ever experienced with any healthcare provider ( well over an hour ) this is every appointment. Have not been able to get the information I need for my insurance company to process and pay my surgical bills. Have made several calls and sent emails requesting the needed information to get my claims paid without success, situation has been going on now for 4+ months. The information I did receive was for a bill that was already paid. The billing department is not responsive to my insurance companies request. There are several providers in Phoenix area that get good results, I would choose a different weight loss program.

Knowledgeable, Caring Staff After months of dieting and meeting with my primary care physician I came to WLIA on the recommendation of a business colleague. There were a lot of hoops to jump through but all was explained to me up front so I could jump through them as quickly as possible. The provided checklist kept me on track. The staff are welcoming and mostly responsive (a few unreturned phone calls were very annoying) that aside, they are all hard working, caring people who greeted me by name and always with a smile.

The Office staff and Drs are very helpful The Weight Loss Institute of AZ has had staff available to answer my questions and help me understand the details of the lap band procedure. The location in Glendale is convenient and the office staff always try to assist as needed. The procedure went well and weight loss has begun.

not right! not truthful, charged for procedure that was not needed. they won't compromise!

Lapband On July 21, 2014, I got the lapband placed, and since then I am no longer a diabetic. I have nothing to hide and nothing to be ashamed of. I am an advocate for anyone who has tried their hardest for something, but was never able to achieve that goal because of the way their body was made or how it works. The lapband is not an easy way out...I still have to eat healthy and work out to ensure success. I never wanted to be skinny, I just wanted to be healthy and this past year has guided me to a much healthier lifestyle that I am forever grateful for, thanks to the WLIA.