Princesss II
GBAlmost perfect, but not quite. I was looking for a bariatric surgeon to help me with my weight-loss journey. I went to WLIA because I felt it was the best choice for me. My doctor, Dr. John DeBarros, has been great; but the reason I gave four stars and not five is because I was never informed of all of my options. I underwent the lap-band, but had to have it removed after 11 months due to complications from it. I became aware of all of my options the day of my surgery when I had the lap-band inserted. Not the right time to find out! Anyway, now I know the other options available to me and I'm trying to decide if I want to go further. The staff, nurses and all the doctors have been very good to me; but if anyone is considering weight-loss surgery, do all your research and ask questions, questions, questions. I know it's partly my fault for not having all the information, but I believe it's their job to help me with some of it, too, especially since that's what they do!
Joanne
GBThank You! I've been coming to WLIAZ for the last two years and i couldn't be happier. Everything has been easy peasy. Mike and Dr. Orris have been very reachable and make me feel like I am not just a number. Also, the staff have been so professional and kind. Thank you!
michelle l
GBnice people Seems like they are all very nice, friendly and helpful. They really want you to be healthy but never make you feel bad because of your weight or perhaps a bad choice. They just encourage you to make a better choice next time around.
JAMES
GBstaff great Staff was excellent. Courteous, friendly, helpful. Doctor was an asshat.
Cande
GBGet EVERYTHING in writing and then keep it for...ever. I had an egd done with Dr. Orris late last year, 2014. He told me that would include one fill after the procedure. I went in in November, 2014 and had the fill. No problems, no issues, no charge. It is now September 18th.... 2015... and I'm being billed $264.00 for said fill. I called up the office. I was transferred to Jennifer in the billing department. I explained the situation. She was nice and helpful, told me she'd research it and get back to me. She called me back and said, "you weren't charged for the visit. .. only the fill." I asked her for clarification. .. even though that's NOT what I was told during my egd and the following visit when I had my fill... In November. ...of 2014. She said yes... I'm sorry but there's nothing in writing. So... I provided my payment information over the phone and advised her I would write a review. Here it is. Almost a year later I'm being billed for something I was told there'd be no charge for. .. and when questioned about it... I'm told... oh you weren't billed for the visit. ... just the fill. ?? Wow....