Almost perfect, but not quite. I was looking for a bariatric surgeon to help me with my weight-loss journey. I went to WLIA because I felt it was the best choice for me. My doctor, Dr. John DeBarros, has been great; but the reason I gave four stars and not five is because I was never informed of all of my options. I underwent the lap-band, but had to have it removed after 11 months due to complications from it. I became aware of all of my options the day of my surgery when I had the lap-band inserted. Not the right time to find out! Anyway, now I know the other options available to me and I'm trying to decide if I want to go further. The staff, nurses and all the doctors have been very good to me; but if anyone is considering weight-loss surgery, do all your research and ask questions, questions, questions. I know it's partly my fault for not having all the information, but I believe it's their job to help me with some of it, too, especially since that's what they do!

Knowledgeable, Caring Staff After months of dieting and meeting with my primary care physician I came to WLIA on the recommendation of a business colleague. There were a lot of hoops to jump through but all was explained to me up front so I could jump through them as quickly as possible. The provided checklist kept me on track. The staff are welcoming and mostly responsive (a few unreturned phone calls were very annoying) that aside, they are all hard working, caring people who greeted me by name and always with a smile.

Go in with eyes wide open!!!! The staff is extremely nice and it takes awhile to get an appointment once you watch their video and fill in the form. Once they call, I was told that my insurance approved the surgery. Free consultation would be my first appointment. My husband went with me and once he heard how amazing the surgery would be to my life he was stoked and he signed up too. While sitting there, we were told this procedure needed to be done and that procedure needed be done, a total of 7-8 needed to be done within the 6-month wait time for surgery. I understand they wanted to make sure there were no issues beforehand but we felt it was extreme. Also, when we cancelled the entire thing due to my own health issues, my husband and I got each a $800-something bill. The first consultation ended up not being free. Let's not forget that when we would go in for the surgery, we still needed to pay out of pocket $5,000.00 each. Now we have really awesome insurance and with my own health issues, we have met our deductible so why so much if I was approved. Keep your eyes wide open if you go here.

staff great Staff was excellent. Courteous, friendly, helpful. Doctor was an asshat.

The Office staff and Drs are very helpful The Weight Loss Institute of AZ has had staff available to answer my questions and help me understand the details of the lap band procedure. The location in Glendale is convenient and the office staff always try to assist as needed. The procedure went well and weight loss has begun.