Knowledgeable, Caring Staff After months of dieting and meeting with my primary care physician I came to WLIA on the recommendation of a business colleague. There were a lot of hoops to jump through but all was explained to me up front so I could jump through them as quickly as possible. The provided checklist kept me on track. The staff are welcoming and mostly responsive (a few unreturned phone calls were very annoying) that aside, they are all hard working, caring people who greeted me by name and always with a smile.

Thank You! I've been coming to WLIAZ for the last two years and i couldn't be happier. Everything has been easy peasy. Mike and Dr. Orris have been very reachable and make me feel like I am not just a number. Also, the staff have been so professional and kind. Thank you!

Almost perfect, but not quite. I was looking for a bariatric surgeon to help me with my weight-loss journey. I went to WLIA because I felt it was the best choice for me. My doctor, Dr. John DeBarros, has been great; but the reason I gave four stars and not five is because I was never informed of all of my options. I underwent the lap-band, but had to have it removed after 11 months due to complications from it. I became aware of all of my options the day of my surgery when I had the lap-band inserted. Not the right time to find out! Anyway, now I know the other options available to me and I'm trying to decide if I want to go further. The staff, nurses and all the doctors have been very good to me; but if anyone is considering weight-loss surgery, do all your research and ask questions, questions, questions. I know it's partly my fault for not having all the information, but I believe it's their job to help me with some of it, too, especially since that's what they do!

I would choose another weight loss program Appointment wait times in the office are the longest I have ever experienced with any healthcare provider ( well over an hour ) this is every appointment. Have not been able to get the information I need for my insurance company to process and pay my surgical bills. Have made several calls and sent emails requesting the needed information to get my claims paid without success, situation has been going on now for 4+ months. The information I did receive was for a bill that was already paid. The billing department is not responsive to my insurance companies request. There are several providers in Phoenix area that get good results, I would choose a different weight loss program.

My choice is WLIAZ For many years I have tried and failed to lose weight so in desperation I decided to turn to weight loss surgery. After doing some research online I decided that Weight Loss Institute Of Arizona was right for me. I met with Dr. DeBarros and Dr. Orris at my initial consultation. They were both friendly, professional, answered all of my questions, and alleviated any concern I had about the procedure. I was very satisfied with the care that I received and am greatly looking forward to my procedure.