Cancelled RX but won't refund$$ Ordered and received one RX in December. Decided to refill in January but had an allergic reaction. Called in 1/23 to cancel and ask for refund. They had not yet sent the RX due to some problem with a signature. Said they'd cancel and issue a refund within five business days. On 1/31 got an email with a tracking number on it saying my order had shipped. Call the company and they admitted their mistake in filling the prescription, but now refuse to refund the money. They said that having an allergic reaction was not a valid reason to cancel, but if I had simply said "I don't want it" they would have issued the refund. $100 is a lot of money to lose for anyone, particularly a senior citizen. Taking it up with my credit card issuer, hopefully they can issue a refund and go after this fraudulent company

Medication was ordered on March 13 Medication was ordered on March 13, 2024. I have not received it. After calling to check on the status they said they would text or email an update. As of today I haven't received an answer when my medication should arrive. Terrible company stay away!

Charged and Never Received Medication I was charged $370.16 for a medication on 4/1/2024 and as of 4/30/24 have not received it, with no communication or explanation. I called customer service twice and the first time was assured someone would call me back with status within 24-48 hours which never happened. I ultimately asked for a refund on my second call and had the prescription cancelled and transferred. I now have to wait and see if I am actually refunded and if the transfer will happen successfully.

Payment of my Rx was received by but 2 weeks later still waiting for my medication! Payment of my Rx was received by Blink and 2 weeks later I still have not received my Rx! When I call their agents are kind and seem to truly want to help…but there are so many other problems in line ahead of me they are also trying to resolve! Something is terribly wrong. Since this review I received my RX…I believe that delivery problems may be beyond their control. But let me say I am totally happy with their phone reps assistance.

Brooke and Blink have been outstanding! The sales reps and the emails have been on-point with every order I’ve placed. I don’t understand any of the bad reviews. The # I called for svc was 833-435-0213, and spoke with Brooke. A Miebo script was left on our porch on a very windy day, and we saw it blow away on camera. We looked everywhere for it, and couldn’t find it. I emailed Blink, and they sent me another one at no cost. My neighbor found our pkg. in her bushes 3 doors down and delivered it yesterday. I called Blink to thank them for sending me a replacement, and told them my neighbor had found it. I asked if they wanted me to send it back, or pay for it now or at the time of the next refill. I couldn’t ask for any better assistance.