Shady and dishonest, ignorant customer service Don't use Paypal if you don't know how to bill people correctly through their site. Apparently one person at Alloy has knowledge of their Paypal system and she's never available to resolve customer billing issues. I was charged 5 seperate times for one order and ended up paying nearly $40 over the payment I authorized. I can't get a straight answer from anyone in their billing department and think it's absolutely ridiculous that I am having to explain myself over and over again to a company who admits they've overcharged me and yet nobody has "authorization" to credit my account! It's a good thing I elected to go through Paypal with the added security and privacy protection, or I probably would've been robbed blind! DON'T SHOP HERE...IT'S NOT WORTH "SAVING" A FEW BUCKS!

I wish I could give them zero stars I wish I could give them zero stars. There is nothing good about this company it is a scam and they are liars. The clothes are cheap and they fit horribly. Do not use their return label pay for your own or your package will mysteriously get lost. I have been trying to get my money back for a month now. First they said they had the package, then they tell me they don’t. I hope they close this piece of crap business down. People work hard for their money and you guys steal it. I will keep to the bigger chains where this has never happened to me. Alloy has is a horrible on line fake store. Be warned, I wish I would have looked up the reviews like I usually do before ordering. Lesson learned.

absolutely disgusting International shopper, I an avid shopper online and I saw this company looked over their policies, it all seemed legit until I ordered. I made an order since end of November its now 1st of 2013 no order received and constant run around when you call them. Several other companies I ordered from had my packages before 1 week and under my tree. NEVER AGAIN ALLOY I would not recommend them to a tree much less a living soul (person). Absolutely disgusted at their service most terrible ever NO FREKKING STARS .....

Bring back the selection and dump this new revamp.. it’s horrible. Just wanted to say that the Hirsch Acquisition LLC that bought Alloy has completely destroyed the brand. The original store had a huge selection and was reasonably priced. The store catered to young adults and teenagers and now if you can find a shirt that’s appealing is a miracle. So from 2005 until 2013 really awesome store. If the company is interested in what it’s consumers has to say, revamp your merketing and apparel buying team or you will soon be out of business. There’s nothing appealing or interesting about your online business.

HORRIBLE ALLOY APPAREL has by far the worst customer service ever! Not only that but the process in which they conduct business needs to be transformed. I placed an order and months went by without receiving it. I called several times and got the run around from many different unexperienced/un trained and rude reps. I never got the order. I will never shop here again. Oh and this was not the first time I had a bad experience with them, I thought after the first experience it was just a fluke, but no, this is their company culture.