awful This site and company are ridiculous. They took money out of my account then refunded it and cancelled my order without telling me (5 times!). I spent days online and on the phone trying to reorder my clothes, dealing with both rude and disrespectful customer service. Then was told it was my fault for ordering online and not by phone. I was a long time customer and i seriously dont know if i will ever shop Alloy again!

Alloy Employees are thieves I went online to purchase a $20 skirt with anticipation to order additional if this arrived to my expectations. However, a computer problem on their site prevented the online order. Thus, I called and made the purchase by phone. To my surprise my account was debited twice for the purchase. Here's the worse - the associate used my account information and went to Target.com and went on a $200. shopping spree Upon my return calls to inform them of the stealing agent, no one was interested in my experience and placed me on their musical holds each time I called back. DO NOT ORDER IF YOU DON'T WANT FRAUD ON YOUR BANKING CARDS!

No customer service July 5th i processed and order for which my credit card was charged $174. I've trying for 4 days to get someone on the phone because I was never sent a order number confirmation so I could track my order. What I've Geena getting is please hold for a rep. A long drawn out recording for at least 5 minutes and then the phone disconnects... So disappointed have had issues with deliveries previously, with them not sending products until they reauthorize but never where this... would rate them a 0 if I could

I wish I could give them zero stars I wish I could give them zero stars. There is nothing good about this company it is a scam and they are liars. The clothes are cheap and they fit horribly. Do not use their return label pay for your own or your package will mysteriously get lost. I have been trying to get my money back for a month now. First they said they had the package, then they tell me they don’t. I hope they close this piece of crap business down. People work hard for their money and you guys steal it. I will keep to the bigger chains where this has never happened to me. Alloy has is a horrible on line fake store. Be warned, I wish I would have looked up the reviews like I usually do before ordering. Lesson learned.

4 weeks and no jeans It's been 4 weeks and I've only received the 2 out of 3 jeans I purchased. I emailed them two weeks ago asking about my order, and received a bogus response. It took way too long to ship out my first two items and I'm still waiting on another item. Their website has been down because it won't let me click the "check my order status" button! I've tried for the past week. No point of contacting customer service again because response is going to bogus!! There are other retailers in the industry so steer away from this one!