Alloy.com

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About Alloy.com

Alloy.com is the teen source for celebrity gossip, fashion trends, guy advice & real life issues. Take quizzes, get horoscopes, enter contests and connect on the boards.

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Camilla
GB

Bring back the selection and dump this new revamp.. it’s horrible. Just wanted to say that the Hirsch Acquisition LLC that bought Alloy has completely destroyed the brand. The original store had a huge selection and was reasonably priced. The store catered to young adults and teenagers and now if you can find a shirt that’s appealing is a miracle. So from 2005 until 2013 really awesome store. If the company is interested in what it’s consumers has to say, revamp your merketing and apparel buying team or you will soon be out of business. There’s nothing appealing or interesting about your online business.

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Lilith Samejima
GB

Lovely clothing at low prices... I've ordered from Alloy in the past and never had problems with receiving my shipment on time or returns. I recently decided to order again, and was quite hesitant after placing my order because of all the horrible reviews on this site. I got my shipment today a day before scheduled, the items were lovely and well made. I ordered two sweaters for 30 dollars including shipping, thats a god damn steal! The one sweater was a tad bit smaller than I expected but nonetheless I am very satisfied. Would definitely order again. c:

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JP
GB

Shady and dishonest, ignorant customer service Don't use Paypal if you don't know how to bill people correctly through their site. Apparently one person at Alloy has knowledge of their Paypal system and she's never available to resolve customer billing issues. I was charged 5 seperate times for one order and ended up paying nearly $40 over the payment I authorized. I can't get a straight answer from anyone in their billing department and think it's absolutely ridiculous that I am having to explain myself over and over again to a company who admits they've overcharged me and yet nobody has "authorization" to credit my account! It's a good thing I elected to go through Paypal with the added security and privacy protection, or I probably would've been robbed blind! DON'T SHOP HERE...IT'S NOT WORTH "SAVING" A FEW BUCKS!

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Ana Mercedes Hincapie
GB

Bad customer service I place an order on April 20, 2016, i got a confirmation number and get charged on my credit card. A week later did not receive the item or any more e-mails. I called several times, no answer and average waiting of 15 mins. I have sent e-mails, no answer at all. Finally was able to get a person on the phone and told me that the order number I got over the e-mail did not exist, and didn't give me any other choice. I call my bank to get the charges back. Poor customer service, they don't even try to satisfy the customer, to get the customer back and to try to correct their mistake. Too bad, very disappointed!

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Bobbiejo Bobich
GB

Customer service is horrible Customer service is horrible. If you need to return anything it's takes forever to get your refund. They tell you 10-14 business days from when they recieve it. And they take the entire 14 days and then some. Will not buy anything from there again!!!

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