Bad customer service I place an order on April 20, 2016, i got a confirmation number and get charged on my credit card. A week later did not receive the item or any more e-mails. I called several times, no answer and average waiting of 15 mins. I have sent e-mails, no answer at all. Finally was able to get a person on the phone and told me that the order number I got over the e-mail did not exist, and didn't give me any other choice. I call my bank to get the charges back. Poor customer service, they don't even try to satisfy the customer, to get the customer back and to try to correct their mistake. Too bad, very disappointed!

No customer service July 5th i processed and order for which my credit card was charged $174. I've trying for 4 days to get someone on the phone because I was never sent a order number confirmation so I could track my order. What I've Geena getting is please hold for a rep. A long drawn out recording for at least 5 minutes and then the phone disconnects... So disappointed have had issues with deliveries previously, with them not sending products until they reauthorize but never where this... would rate them a 0 if I could

Lovely clothing at low prices... I've ordered from Alloy in the past and never had problems with receiving my shipment on time or returns. I recently decided to order again, and was quite hesitant after placing my order because of all the horrible reviews on this site. I got my shipment today a day before scheduled, the items were lovely and well made. I ordered two sweaters for 30 dollars including shipping, thats a god damn steal! The one sweater was a tad bit smaller than I expected but nonetheless I am very satisfied. Would definitely order again. c:

I just want to know what happened I just want to know what happened to the old more fashion forward alloy apparel!!!? The entire site is the same look over and over again! The quality has gone down hill it’s ridiculous!!! Where are tall women supposed to shop online now?! Any suggestions?!

Horrible I ordered a pair of jeans in size 7 and when I got them they were too small and didn't really look as good as they did in the picture, altogether I paid 40 dollars. So I returned them and only got 25 back! So when I contacted alloy they sent me an email saying 5.95 was deducted for ups, and they told me "dear costumer if you're returning two items or more additional 10 dollar fee will be deducted. Ummmn I returned one item. Horrible costumer service, will never order again!!!!