No customer service July 5th i processed and order for which my credit card was charged $174. I've trying for 4 days to get someone on the phone because I was never sent a order number confirmation so I could track my order. What I've Geena getting is please hold for a rep. A long drawn out recording for at least 5 minutes and then the phone disconnects... So disappointed have had issues with deliveries previously, with them not sending products until they reauthorize but never where this... would rate them a 0 if I could

Complete ripoff and total nightmare I placed an order on June 7th and after I paid I was informed on my receipt that one of my items wouldn't be available until July 16!! I called June 8th and told Alloy that I wanted that item removed from my order and instead add a pair of sandals. Instead of just charging me the difference for the sandals..they charged my account twice!! I called customer service and they were rude and not helpful at all. So for now I'm stuck paying $217 for 3 tops, a necklace and sandals which should have cost $115 (including my express delivery) Please! Please buyer beware..this company and its clothes are not worth the headache.

I just want to know what happened I just want to know what happened to the old more fashion forward alloy apparel!!!? The entire site is the same look over and over again! The quality has gone down hill it’s ridiculous!!! Where are tall women supposed to shop online now?! Any suggestions?!

I wish I could give them zero stars I wish I could give them zero stars. There is nothing good about this company it is a scam and they are liars. The clothes are cheap and they fit horribly. Do not use their return label pay for your own or your package will mysteriously get lost. I have been trying to get my money back for a month now. First they said they had the package, then they tell me they don’t. I hope they close this piece of crap business down. People work hard for their money and you guys steal it. I will keep to the bigger chains where this has never happened to me. Alloy has is a horrible on line fake store. Be warned, I wish I would have looked up the reviews like I usually do before ordering. Lesson learned.

If I could give 0 stars I would If I could give 0 stars I would. Their clothes are so cheap and their customer service is SO SO bad. No where on their site for through their Facebook page can you leave a review, but their OWN link which you find on a internet search has nothing but positive reviews. I’m sure their wrote by employees. PLEASE DO NOT BUY FROM THIS COMPANY.