Horrible I ordered a pair of jeans in size 7 and when I got them they were too small and didn't really look as good as they did in the picture, altogether I paid 40 dollars. So I returned them and only got 25 back! So when I contacted alloy they sent me an email saying 5.95 was deducted for ups, and they told me "dear costumer if you're returning two items or more additional 10 dollar fee will be deducted. Ummmn I returned one item. Horrible costumer service, will never order again!!!!

Customer service is horrible Customer service is horrible. If you need to return anything it's takes forever to get your refund. They tell you 10-14 business days from when they recieve it. And they take the entire 14 days and then some. Will not buy anything from there again!!!

No customer service July 5th i processed and order for which my credit card was charged $174. I've trying for 4 days to get someone on the phone because I was never sent a order number confirmation so I could track my order. What I've Geena getting is please hold for a rep. A long drawn out recording for at least 5 minutes and then the phone disconnects... So disappointed have had issues with deliveries previously, with them not sending products until they reauthorize but never where this... would rate them a 0 if I could

I wish I could give them zero stars I wish I could give them zero stars. There is nothing good about this company it is a scam and they are liars. The clothes are cheap and they fit horribly. Do not use their return label pay for your own or your package will mysteriously get lost. I have been trying to get my money back for a month now. First they said they had the package, then they tell me they don’t. I hope they close this piece of crap business down. People work hard for their money and you guys steal it. I will keep to the bigger chains where this has never happened to me. Alloy has is a horrible on line fake store. Be warned, I wish I would have looked up the reviews like I usually do before ordering. Lesson learned.

Bring back the selection and dump this new revamp.. it’s horrible. Just wanted to say that the Hirsch Acquisition LLC that bought Alloy has completely destroyed the brand. The original store had a huge selection and was reasonably priced. The store catered to young adults and teenagers and now if you can find a shirt that’s appealing is a miracle. So from 2005 until 2013 really awesome store. If the company is interested in what it’s consumers has to say, revamp your merketing and apparel buying team or you will soon be out of business. There’s nothing appealing or interesting about your online business.