Alloy.com

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About Alloy.com

Alloy.com is the teen source for celebrity gossip, fashion trends, guy advice & real life issues. Take quizzes, get horoscopes, enter contests and connect on the boards.

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It’s me!
GB

I just want to know what happened I just want to know what happened to the old more fashion forward alloy apparel!!!? The entire site is the same look over and over again! The quality has gone down hill it’s ridiculous!!! Where are tall women supposed to shop online now?! Any suggestions?!

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Maribel Garcia
GB

HORRIBLE ALLOY APPAREL has by far the worst customer service ever! Not only that but the process in which they conduct business needs to be transformed. I placed an order and months went by without receiving it. I called several times and got the run around from many different unexperienced/un trained and rude reps. I never got the order. I will never shop here again. Oh and this was not the first time I had a bad experience with them, I thought after the first experience it was just a fluke, but no, this is their company culture.

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Camilla
GB

Bring back the selection and dump this new revamp.. it’s horrible. Just wanted to say that the Hirsch Acquisition LLC that bought Alloy has completely destroyed the brand. The original store had a huge selection and was reasonably priced. The store catered to young adults and teenagers and now if you can find a shirt that’s appealing is a miracle. So from 2005 until 2013 really awesome store. If the company is interested in what it’s consumers has to say, revamp your merketing and apparel buying team or you will soon be out of business. There’s nothing appealing or interesting about your online business.

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Kayla Live'loveLaugh Williams
GB

awful This site and company are ridiculous. They took money out of my account then refunded it and cancelled my order without telling me (5 times!). I spent days online and on the phone trying to reorder my clothes, dealing with both rude and disrespectful customer service. Then was told it was my fault for ordering online and not by phone. I was a long time customer and i seriously dont know if i will ever shop Alloy again!

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Kym
GB

4 weeks and no jeans It's been 4 weeks and I've only received the 2 out of 3 jeans I purchased. I emailed them two weeks ago asking about my order, and received a bogus response. It took way too long to ship out my first two items and I'm still waiting on another item. Their website has been down because it won't let me click the "check my order status" button! I've tried for the past week. No point of contacting customer service again because response is going to bogus!! There are other retailers in the industry so steer away from this one!

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