HORRIBLE ALLOY APPAREL has by far the worst customer service ever! Not only that but the process in which they conduct business needs to be transformed. I placed an order and months went by without receiving it. I called several times and got the run around from many different unexperienced/un trained and rude reps. I never got the order. I will never shop here again. Oh and this was not the first time I had a bad experience with them, I thought after the first experience it was just a fluke, but no, this is their company culture.

Can I go negative 👎 5 stars ? Can I go negative 👎 5 stars ?? Worst return process !! I’ve called several times to check on returns on two different orders and they keep giving the story about 2 weeks and then some after it arrives and by golly you better have some tracking number for everything or else you’ll get some other BS story ... they were good many years ago but now is a scam or they have 3 people in return department.

4 weeks and no jeans It's been 4 weeks and I've only received the 2 out of 3 jeans I purchased. I emailed them two weeks ago asking about my order, and received a bogus response. It took way too long to ship out my first two items and I'm still waiting on another item. Their website has been down because it won't let me click the "check my order status" button! I've tried for the past week. No point of contacting customer service again because response is going to bogus!! There are other retailers in the industry so steer away from this one!

Alloy Employees are thieves I went online to purchase a $20 skirt with anticipation to order additional if this arrived to my expectations. However, a computer problem on their site prevented the online order. Thus, I called and made the purchase by phone. To my surprise my account was debited twice for the purchase. Here's the worse - the associate used my account information and went to Target.com and went on a $200. shopping spree Upon my return calls to inform them of the stealing agent, no one was interested in my experience and placed me on their musical holds each time I called back. DO NOT ORDER IF YOU DON'T WANT FRAUD ON YOUR BANKING CARDS!

Bring back the selection and dump this new revamp.. it’s horrible. Just wanted to say that the Hirsch Acquisition LLC that bought Alloy has completely destroyed the brand. The original store had a huge selection and was reasonably priced. The store catered to young adults and teenagers and now if you can find a shirt that’s appealing is a miracle. So from 2005 until 2013 really awesome store. If the company is interested in what it’s consumers has to say, revamp your merketing and apparel buying team or you will soon be out of business. There’s nothing appealing or interesting about your online business.