awful This site and company are ridiculous. They took money out of my account then refunded it and cancelled my order without telling me (5 times!). I spent days online and on the phone trying to reorder my clothes, dealing with both rude and disrespectful customer service. Then was told it was my fault for ordering online and not by phone. I was a long time customer and i seriously dont know if i will ever shop Alloy again!

WHY CAN'T I RECORD A NO STAR REVIEW? I RECEIVED THREE BOTTLES OF A SUPPLEMENT THAT I KNOW NOTHING ABOUT DID NOT ORDER LOOKS SUSPICIOUS I CONTACTED THEM NO HELP WILL NOT ACCEPT RETURNS SERIOUS FRAUD HAPPENING BUYER BEWARE !!!!

POOR QUALITY AND EVEN WORSE CUSTOMER SERVICE!!! Save your time and money and DO NOT buy from Alloy.com. Everything I have received has been absolute garbage and does not follow the beautiful descriptions and size charts in their catalog. I am trying to return my third and final order with them. There was an error, so I called their 24 hour customer service and the person said the actual customer service is only there until 5:30 eastern time, completely negating what was written in an email from one of their online customer reps! I have wasted time and money with this company one too many times and I am going to BBB if they don't give me my money back asap. I don't understand how they can sell such poor quality clothing, treat their customers so poorly and get away with it.

Customer Service & Clothing are terrible I will never shop with Alloy again. Their clothes are already overly priced and completely ill-fitted....but to make matters worse, Customer Service never answers emails. I'll take my business elsewhere.

Can I go negative 👎 5 stars ? Can I go negative 👎 5 stars ?? Worst return process !! I’ve called several times to check on returns on two different orders and they keep giving the story about 2 weeks and then some after it arrives and by golly you better have some tracking number for everything or else you’ll get some other BS story ... they were good many years ago but now is a scam or they have 3 people in return department.