4 weeks and no jeans It's been 4 weeks and I've only received the 2 out of 3 jeans I purchased. I emailed them two weeks ago asking about my order, and received a bogus response. It took way too long to ship out my first two items and I'm still waiting on another item. Their website has been down because it won't let me click the "check my order status" button! I've tried for the past week. No point of contacting customer service again because response is going to bogus!! There are other retailers in the industry so steer away from this one!

Bring back the selection and dump this new revamp.. it’s horrible. Just wanted to say that the Hirsch Acquisition LLC that bought Alloy has completely destroyed the brand. The original store had a huge selection and was reasonably priced. The store catered to young adults and teenagers and now if you can find a shirt that’s appealing is a miracle. So from 2005 until 2013 really awesome store. If the company is interested in what it’s consumers has to say, revamp your merketing and apparel buying team or you will soon be out of business. There’s nothing appealing or interesting about your online business.

Shady and dishonest, ignorant customer service Don't use Paypal if you don't know how to bill people correctly through their site. Apparently one person at Alloy has knowledge of their Paypal system and she's never available to resolve customer billing issues. I was charged 5 seperate times for one order and ended up paying nearly $40 over the payment I authorized. I can't get a straight answer from anyone in their billing department and think it's absolutely ridiculous that I am having to explain myself over and over again to a company who admits they've overcharged me and yet nobody has "authorization" to credit my account! It's a good thing I elected to go through Paypal with the added security and privacy protection, or I probably would've been robbed blind! DON'T SHOP HERE...IT'S NOT WORTH "SAVING" A FEW BUCKS!

awful This site and company are ridiculous. They took money out of my account then refunded it and cancelled my order without telling me (5 times!). I spent days online and on the phone trying to reorder my clothes, dealing with both rude and disrespectful customer service. Then was told it was my fault for ordering online and not by phone. I was a long time customer and i seriously dont know if i will ever shop Alloy again!

Horrible I ordered a pair of jeans in size 7 and when I got them they were too small and didn't really look as good as they did in the picture, altogether I paid 40 dollars. So I returned them and only got 25 back! So when I contacted alloy they sent me an email saying 5.95 was deducted for ups, and they told me "dear costumer if you're returning two items or more additional 10 dollar fee will be deducted. Ummmn I returned one item. Horrible costumer service, will never order again!!!!