Audien hearing aids are THE BEST My husband is severely hearing impaired, and we first went the route of the $5000 set of hearing aids from the audiologist. When one of them was lost, I purchased him a pair of Audien Hearing Aids, and he's happier with them than the ones that cost several thousand dollars. Over the past several years I have purchased several pairs of Audien hearing aids, so we always have a back-up pair. Our most recent purchase was the 2.0....which are smaller and have even better sound quality. The price is very affordable, even with being on a limited income. Customer service is great, and they make sure all your questions are answered. We want to thank you for giving him back his hearing.

The atom didn't work for my mom-but I can return them for refund The atom didn't work for my mom who is in her 90's. Perhaps her hearing deficit was too severe to benefit from these aids, but company did send return mailing label so I will get a refund.

Horrible customer service. I had to return 2 sets of hearing aids due to constant feedback. They claim they never received the second pair back, so they are refusing to pay the refund. I followed their directions for the return, but now I’m out close to $300 dollars. Do not use this company. These are the order numbers: #749607; #750377; #757736;

Great Customer Service I originally purchased the Atom and the Atom Pro. Only the Atom arrived. After several weeks, I sent an inquiry if they were being shipped separately and why did I only receive the Atom? Omar with Customer Service was great. He sent me out a replacement pair for the Atom Pro that was lost during shipping. My boyfriend was already impressed with what he could hear with the Atom, but when he tried the Atom Pro, he could really sense the improvement in quality of sound. We are very happy with both sets of hearing aids and the amount of money we saved over purchasing "traditional" over the ear hearing aids.

My customer service experience was fantastic! My customer service experience was great. It was the easiest experience I've had with any customer service in many years. The first set of hearing aids were too big for my ear canals, so I was upgraded to another pair that will hopefully work. They are due to arrive today.