So far the product is OK I guess… So far the product is OK I guess because I have nothing to compare it to. Sent 2 emails for support and no response.

I have only been wearing my aids for a… I have only been wearing my aids for a week. I wasn't happy and was somewhat impatient trying to get them to fit properly in my ear. That has been 80% resolved. My only disappointment is that they don't come in varied colors. I am a black lady and would like to have ordered a darker product. Other than that, so far, so good.

Audien hearing aids are THE BEST My husband is severely hearing impaired, and we first went the route of the $5000 set of hearing aids from the audiologist. When one of them was lost, I purchased him a pair of Audien Hearing Aids, and he's happier with them than the ones that cost several thousand dollars. Over the past several years I have purchased several pairs of Audien hearing aids, so we always have a back-up pair. Our most recent purchase was the 2.0....which are smaller and have even better sound quality. The price is very affordable, even with being on a limited income. Customer service is great, and they make sure all your questions are answered. We want to thank you for giving him back his hearing.

Customer service was very prompt in… Customer service was very prompt in trying to help with issues. The Atom stopped working and they replaced with a newer version and in the mean time I had ordered so I had to return for a refund. I received acknowledgement that a credit was issued on my account. My husband is using the replacement aids but they squeal a lot and we have tried everything. I think it has to do with either the buttons being touched while inserting or the microphone touching ear. We are still working with them but may need to get the over the ear later.

The company has been great with…Unanswered questions The company has been great with handling any issue that i have had with my hearing aid. I do think it would be helpful if the company gave a more detail expaonation of when to use the different modes that are available on the pro2 and a better understanding of how the hearing aid should fit. One of my hearing aids popped out once and I am not sure if I should use a bigger dome or smaller one