DO NOT BUY HEARING AIDS FROM AUDIEN DO NOT BUY HEARING AIDS FROM AUDIEN! They are POOR quality and they will draw out helping you resolve the issue long enough to be past the 45 day return policy and then refuse a refund. This is a complete SCAM! Do NOT purchase!!

I have only been wearing my aids for a… I have only been wearing my aids for a week. I wasn't happy and was somewhat impatient trying to get them to fit properly in my ear. That has been 80% resolved. My only disappointment is that they don't come in varied colors. I am a black lady and would like to have ordered a darker product. Other than that, so far, so good.

If I could give a negative number I… If I could give a negative number I would. Bought the Audien Atom One. Unit never worked correctly. Company proclaims to be an American Company. It should be noted that if you do not speak or understand India dialects do not contact their customer service. Complete waste of time and energy. Followed every instruction provide to include watching every provided video. Unit failed to operate correctly from the first time using. Unit would show fully charged after charging over night then in 30 minutes it was start beeping (4 times) indicating battery was low. This was in one unit only. Customer service is a call center some where in India. I bought this product as a backup, don’t waste you time or money for this useless product.

Above the rest I had tried other hearing aids from online suppliers. They had horrible customer service. I had issues with the first pair I bought from Audien. What did they do? They solved the problem. Erin was so helpful and considerate. I highly recommend them.

refund request the first order we received, there was tremendous feed-back and could not be used. Audien then sent a second pair at no cost, those like the first set were way to big for mom's ear canals. i requested a refund and received the return label and sent them back on 2/20 and returned them the next day and were received by audien on 2/22, as of this writing almost a month later i have not seen any refund. "if i keep sending emails it pushes me further back in the queue"