Daniela
USSince May 30th 2023 I am waiting for a… Since May 30th 2023 I am waiting for a refund. I'd give zero stars if possible. The hearing aid is not functioning and very poor quality.
Jerry Jackson
USPossibly scammed Never received the product.contacted customer service their response is refund will be remitted in 3 to 5 days.has been over a month now.sent several emails still no refund.contacted the BBB.still waiting.possible scam. Finally after several weeks and after this review I received my refund.
Brock O'Neill
AUTX-5 Mini Hearing Aids… No word I purchased TX-5 Mini Hearing Aids order number #203745 on the 03/04/2024. I received an order confirmation email on the 04/04/2024. It said that the delivery would be between 1 - 2 weeks. Its now 24/04/2024. I haven't received any information, no tracking, nothing. I sent a polite email and haven't heard anything back. I'm eager to give good feedback, if I receive a working pair. Bossa please let me know something. My old hearing aids have broke. Australia isn't that far away?!
Janet
USWhere is my Refund I returned the hearing aids I ordered and followed all of the protocols for the return to ensure I received a full refund. This return was accepted by Bossa on Feb 29, 2024 and it is now April 22, 2024 and I have yet to receive the refund. I keep get promises by the supervisor that Finance has been contacted multiple times yet they cannot tell me when I will receive it. I am disgusted by the amount of time I have had to put into getting my money back! BBB here I come.
Gregory
USAfter I ordered I found out that the… After I ordered I found out that the item was no longer in stock it was sold out so I was given the option to take a refund or they would send me the next best hearing aide with insurance all at no extra cost. After receiving my hearing aides I could not be more satisfied with my purchase Thank you all that I had the pleasure of speaking to