After I ordered I found out that the… After I ordered I found out that the item was no longer in stock it was sold out so I was given the option to take a refund or they would send me the next best hearing aide with insurance all at no extra cost. After receiving my hearing aides I could not be more satisfied with my purchase Thank you all that I had the pleasure of speaking to

Awful company I ordered a hearing aid months ago. Had to return it due to fit. I’ve been waiting at least 6 months for my. Refund. I did everything that they requested and I’m not getting any results. This company is a SCAM!! No one ever answers the phone.. and yet, they tell me to call them on the last review!

I am writing this review on behalf of…J. Van Nus I am writing this review on behalf of my elderly mother. She ordered a pair of hearing aids from this company on 27/02/24. Payment was immediately processed on the credit card she provided. It is now 30/04/24 and still no hearing aids. She has contacted them several times on her own and has been given the same standard excuses as related in many other reviews on this site. I sent them a message on her behalf on 21/04/24 asking for a refund. We received a message telling us that her order had been processed on 19/04/24 and were provided a tracking number from US Postal Service. Well that turned out to be another tactic of this company as the product has still not shipped according to the US Postal Service tracking site. We will try and get a refund. From what I have read from other reviews on this site I am not optimistic there will be any positive outcome.

Takes time to adjust I ordered the TX5 but after waiting 3 weeks for it to be shipped, I told Bossa to cancel my order. Instead they offered to send me the 2024 TX1at no additional cost which I accepted. It arrived about a week later. I don't like that to adjust the volume you need to use the tiny screwdriver that was supplied. It's inconvenient to use especially when I'm not at home. Also the manual says to turn the aids on after inserting in ears which is very hard to do since it's a very small switch. The feedback is a very high whistle and it took several attempts at adjusting volume and trying different ear plugs as they suggested. Finally after several days it stopped the feedback. I now wear them often and have to say they seem even better than my expensive aids. The background noise is less than my expensive aids and they fit comfortably in my ears.

I ordered the Proton Max hearing aids… I ordered the Proton Max hearing aids on March 31, 2024. I have emailed Bossa 3 times. Each time I did receive a response. They stated the order was being processed. They assured a tracking number would be sent via email. I still have yet to receive anything. I also paid for expedited shipping. I can not review this product because I do not have the hearing aids as of 4.16.24. Michael