Comfortable beyond belief Comfortable beyond belief! My TX-5s are so snug, I sometimes forget I have them on. They've become an essential part of my day

The Bossa TX-1 MINI a great product They have a great product (TX-1 MINI). So far they are comfortable, & working great. Still turning them down, so as not to hear too much!! I had great response from customer service! I think most of there negative responses are people getting Antsy about waiting for any response from the Co. My guess is that they are receiving a lot of orders causing delays in actually filling the orders. The fact that people recieve an almost immediate response that their order was received, & then don't recieve anything for weeks, they get concerned! Thy then post a negative review! This then makes others even more leery of getting their order! My advice for purchaser's is to be patient! My advice to the Co. Is to be more transparent when there are delays! No one wants to wait weeks not hearing anything on what is happening g with their order!

We are Very pleased My husband and i both ordered your hearing aides for the ear ringing advantage. For the most part they have worked well and knowing what we know now would purchase them again. One thing we especially like is the ability to recharge earing aides multiple times with only one charge of the charger.

I contacted Bossa today and told them I… I contacted Bossa today and told them I have cancelled my order due to the lack of any trustworthy answer. I order March 29/24. My credit card payment was processed immediately and was told the tracking number would be coming shortly. It is now 32 days later and several i mean several phone calls, chat line and emails. I was told it was be processed. Even told 48 to 72 hours i would receive my tracking number. None. I sent my last email last night saying i was done, cancel my order. They replied back saying i could not it was being processed. I have contacted my credit card and asked them to assist. I have heard they were good hearing aids however, it is not worth wasting anymore time I have already invested. I gave them the benefit more than once. They still failed. Pity. Too bad they don’t realize customer service is important. Be honest. I am tired of hearing that it is now at process centre. They should have slapped a shipping label on by April 1. It almost sound like your 45 day return policy is used up sitting at their warehouse OR didn’t have any to ship in the first place. Beware

Takes time to adjust I ordered the TX5 but after waiting 3 weeks for it to be shipped, I told Bossa to cancel my order. Instead they offered to send me the 2024 TX1at no additional cost which I accepted. It arrived about a week later. I don't like that to adjust the volume you need to use the tiny screwdriver that was supplied. It's inconvenient to use especially when I'm not at home. Also the manual says to turn the aids on after inserting in ears which is very hard to do since it's a very small switch. The feedback is a very high whistle and it took several attempts at adjusting volume and trying different ear plugs as they suggested. Finally after several days it stopped the feedback. I now wear them often and have to say they seem even better than my expensive aids. The background noise is less than my expensive aids and they fit comfortably in my ears.