Good tool for Sales Effectiveness and Efficiency We have being using Xactly since a year now. Our sales team loves the s/w and we keep improving our delivery capability every 3 months. Xactly is a very customer oriented company with focus on solving real issues that sales compensation team face on a day to day basis. Our Sales team love the tool hands down. I am not a big fan of their customer support team in some cases. Tools like Analytics look good on paper but can be deceptively hard to implement.

Great tool for calculating commissions What do you I like best? The process for loading data and running the calculations saves us a lot of time. What do I dislike? It can be hard to setup dashboards and custom views with the right filters to be able to see the slices of data you need. What business problems am I solving? Our company has been using Xactly for a year and a half. I took over as the commissions administrator 4 months ago. The product has been really easy to learn and is quite powerful. We have a team of about 60 sales reps and managers that we pay quarterly using Xactly Express.

Great Compensation Application Integrated with Salesforce for a 30 member Sales Team who have multiple tiers, qualifiers and accelerators. As the Comp Admin this tool reduced my workload by more than 50% and I finally got to "thow away" my cumbersome excel sheets!! The Account Execs also loved the fact that they now had visiblity to their comp through SF and SF1. The Xactly Onboarding and Support teams were awesome as well!

Xactly Incent works for us! We rolled out Xactly Incent a little over a year ago and although we had some challenges due to the complexity of our compensation model, the implementation team was extremely professional and collaborative. Our Sales Managers and Sales Representatives place high value in being able to see their performance and payouts in one central location and are increasingly motivated as a result. As an administrator I find the tool easy to customize, depending on the change that is required. However for more complex changes, the Xactly Support team can be easily reached for best practice feedback. I would like to see improved analytics as there are some limitations in the linking of data tables. Also a mid to advanced knowledge of SQL programming is required to create reports therefore leaving the average person contacting Xactly Support for assistance. Which is readily available I might add! Some tips for your Xactly implementation is to include Analytics in the scope of work and integrate Xactly into the data systems as much as possible. Keeping performance data real-time is the real key to motivation.

Xactly is the exact company to work with.... I am an Xactly customer since 2012 - first with a company in Boston area using Xactly Express and second with a company in the Bay Area using Xactly Incent. Both these products are amazing and I simply love working on them. More than the products, the team is Xactly is really great to work with. The team helps in the best possible way. I wish Xactly and the team great success.