User since 2013 Xactly is an amazing program. We have over 30 sales roles in our system and are easily able to pay all of them with the use of Xactly. It makes sales compensation go with ease. Thanks Xactly for all that you do!

Great Compensation Tool I have used the Xactly Incent product for the last 5 years. Over that time, there have been significant changes/upgrades to the product. They have re-designed the user interface to make the software more user friendly. This has provided the sales team a quick view into how they are performing. The ability to use the product via app on an iPad provides additional functionality for those individuals who work outside of the office in field sales. The staff is very knowledgeable and helpful. The Analytics tool provides the ability to create ad-hoc reports at a moments notice.

One-Stop Shop For All Your Compensation Needs We've been using Xactly for 5 fiscal years now. Our initial AND year-over-year implementation has always been executed with utmost professionalism and superb knowledge of the product platform. We started out in 2011 with Incent, Modeling, Analytics, and Standard Support, and are currently subscribed to Incent, Analytics, Premium Support, Objectives, and Insights. I'm not a big fan of today's "modern" user interface on Incent, espeically on the Orders screen. I like the tabular field view as opposed to customizing the search field to your specifications; I like to see everything all in one screen as it gives me a hollistic view of the entire transaction on an order item level. From an Administrative point of view, navigation is very intuitive, from setting up your system and personal preferences, to oboarding a user and setting up a sales incentive plan and routing sales documents. It's definitely a one-stop shop for all your compensation administration needs. With the right integration tools, we've managed to allow for daily automated feeds from our data source, directly to Incent, allowing Sales the opportunity to view and remedy (if need be) any comp-related issues before the month is even finalized. This breakthrough technology has been received by our sales force in a most positive manner, and I'm very happy with Incent's ability to provide us with this type of automation. I absolutely love the fact that there are monthly webinars always available before and after each scheduled version release, and allows Administrators like me to always be able to cascade new features and enhancements to my fellow Analysts and Sales Teams. I think my most favorite part of Incent is the ability to customize the report view for each Plan Role, as not all roles are the same, and it eliminates the need to see unnecessary columns, and gives a cleaner view for the end user. Their professional services team can also create any custom report or process that's not in their already-extensive libary. Their Consultants have not yet been stumped when creating complex rules that translates from our multi-faceted comp credit language. With regards to Premium Support, DEFINITELY make the investment for this level of support from Xactly as it gives you a higher turnaround rate of issues answered, and they really do prioritize you and answer your questions in a timely manner. I'm not a big fan of Analytics, but I've heard many good things from avid users during Xactly's CompCloud conference this year. With proper training and more invested time playing around and troubleshooting the build of some of the reports, I'm sure it can be beneficial to use on a regular basis. Objectives and Insights are new products for us, but we believe that they will definitely be adding value to our business. Overall, Xactly is a one-stop shop for all your compensation, plan design, and reporting needs, and we are very happy to be doing business with them.

Proud Xactly Customer since 2009 Xactly Incent has grown over the years and I'm thrilled to say we have grown with them. By far the best commission tool out there and it has made my job much easier. Rep enjoy seeing their payments way before the payroll hits. Great Product, Great Company !

Xactly Incent works for us! We rolled out Xactly Incent a little over a year ago and although we had some challenges due to the complexity of our compensation model, the implementation team was extremely professional and collaborative. Our Sales Managers and Sales Representatives place high value in being able to see their performance and payouts in one central location and are increasingly motivated as a result. As an administrator I find the tool easy to customize, depending on the change that is required. However for more complex changes, the Xactly Support team can be easily reached for best practice feedback. I would like to see improved analytics as there are some limitations in the linking of data tables. Also a mid to advanced knowledge of SQL programming is required to create reports therefore leaving the average person contacting Xactly Support for assistance. Which is readily available I might add! Some tips for your Xactly implementation is to include Analytics in the scope of work and integrate Xactly into the data systems as much as possible. Keeping performance data real-time is the real key to motivation.