User since 2012 Easy to work with,and very accurate. We have changed plans multiple times and I have gone through 8 different plan years each different from the last. I have never run into any road blocks with Xactly.

Xactly Best Ever Xactly is a great tool for compensation. I have only been using it for about 8 months now and it is very user friendly. It can accommodate a multitude of task and calculations. Its definitely better than those long spread sheets we used to use!. Also they are constantly updating and upgrading their program to make it even better. And if you have issues or don't know how to process something the customer service is awesome and will guide you step by step to help you any way they can. Our reps love it as they can see at a glance where they are and how they are doing at any time whether on mobile or desktop devices. Xactly is definitely on the path to becoming the industry leader for sales compensation!

Automate your Comp Plan with Xactly Xactly understands each customer uses Salesforce.com differently and will work with you to customize a solution to fit your needs. Your sales team will be happy with the increased visibility. If you have the data in Salesforce.com, then Xactly can work with you to pay commission on it. Moving to an automated product has freed up a lot of time that was wasted manually calculating payments through Excel. It has also allowed us to improve our comp plan and add in layers of complexity that were not possible or practical to calculate in Excel.

Great tool for calculating commissions What do you I like best? The process for loading data and running the calculations saves us a lot of time. What do I dislike? It can be hard to setup dashboards and custom views with the right filters to be able to see the slices of data you need. What business problems am I solving? Our company has been using Xactly for a year and a half. I took over as the commissions administrator 4 months ago. The product has been really easy to learn and is quite powerful. We have a team of about 60 sales reps and managers that we pay quarterly using Xactly Express.

One-Stop Shop For All Your Compensation Needs We've been using Xactly for 5 fiscal years now. Our initial AND year-over-year implementation has always been executed with utmost professionalism and superb knowledge of the product platform. We started out in 2011 with Incent, Modeling, Analytics, and Standard Support, and are currently subscribed to Incent, Analytics, Premium Support, Objectives, and Insights. I'm not a big fan of today's "modern" user interface on Incent, espeically on the Orders screen. I like the tabular field view as opposed to customizing the search field to your specifications; I like to see everything all in one screen as it gives me a hollistic view of the entire transaction on an order item level. From an Administrative point of view, navigation is very intuitive, from setting up your system and personal preferences, to oboarding a user and setting up a sales incentive plan and routing sales documents. It's definitely a one-stop shop for all your compensation administration needs. With the right integration tools, we've managed to allow for daily automated feeds from our data source, directly to Incent, allowing Sales the opportunity to view and remedy (if need be) any comp-related issues before the month is even finalized. This breakthrough technology has been received by our sales force in a most positive manner, and I'm very happy with Incent's ability to provide us with this type of automation. I absolutely love the fact that there are monthly webinars always available before and after each scheduled version release, and allows Administrators like me to always be able to cascade new features and enhancements to my fellow Analysts and Sales Teams. I think my most favorite part of Incent is the ability to customize the report view for each Plan Role, as not all roles are the same, and it eliminates the need to see unnecessary columns, and gives a cleaner view for the end user. Their professional services team can also create any custom report or process that's not in their already-extensive libary. Their Consultants have not yet been stumped when creating complex rules that translates from our multi-faceted comp credit language. With regards to Premium Support, DEFINITELY make the investment for this level of support from Xactly as it gives you a higher turnaround rate of issues answered, and they really do prioritize you and answer your questions in a timely manner. I'm not a big fan of Analytics, but I've heard many good things from avid users during Xactly's CompCloud conference this year. With proper training and more invested time playing around and troubleshooting the build of some of the reports, I'm sure it can be beneficial to use on a regular basis. Objectives and Insights are new products for us, but we believe that they will definitely be adding value to our business. Overall, Xactly is a one-stop shop for all your compensation, plan design, and reporting needs, and we are very happy to be doing business with them.