company does not deal honestly Landmark is a classic example of an insurance company that makes money by finding ways to deny claims. I was a loyal customer for over a year and finally called on them to fix a leak in my washing machine. They decided my claim was excluded "secondary damage" because a defective spring broke, causing another part to crack. This is a totally twisted reading of the policy, but good luck fighting that when you are scrambling to get your washer repaired so you can keep your kids in clean clothes. Landmark is NOT there for you when you need them. Buyer beware.

Beware!! Called out Landmark to check central air/furnace blower since unit was shaking and making noise. Service technician found motor bearing going bad but stated that landmark would not pay until unit stopped working. By the time the blower unit might stop working it might cause much greater damage. Called out a independent contractor to replace blower. Not much use in warranty.

I sincerely wish there was a “ less… I sincerely wish there was a “ less than 1 star” Option. After sending a contractor out for a range repair, the supposed repair resulted in my oven catching fire. I reported the issue to both the contractor and to Landmark and also requested a callback from a supervisor because the individual that responded to the service appointment was being guided through the repair virtually by someone on the other end of his phone. It was very clear that the “technician” at my home was not experienced enough to work independently. The initial service call took place Oct. 12, 23 and today is Nov. 14, 23 and to this moment I have no cooking source and no assistance from Landmark. Apparently there has been no supervisor available for an entire month! Buyer beware when considering Landmark Home Warranty and be extremely careful utilizing the services of Exmore Repair Services. Alex is a very kind young man but definitely doesn’t know what he’s doing. Maytag has instructed me to refrain from plunging in my range as it was left in a very dangerous state. SO MUCH FOR HAPPY HOLIDAY MEALS AT OUR HOUSE 💔

One of the worse experiences with a… One of the worse experiences with a home warranty insurance. Reported AC never did they communicated their contractors did not served my area, until I called and had to wait 24-48 hrs from the second call.. 3 days later get a call from another contractor stating the same. On the phone for over 30 min to file a claim..Please stay away from this insurance!!

Horrible service and few service providers They have very few service providers, so you end up spending hours on the phone with them to try to find someone in your area. They often assign me to a provider, only to be told by that plumber, electrician, or appliance repair person either that 1) they don't work in our area and/or 2) that they no longer work with Landmark because they are so difficult to get paid and work for. Landmark often refuses to pay for things that should be covered and is all around a huge headache. Save yourself the time and money and go with another warranty company.