Gary Fisher
GBTerrible Company As other have said, it's a scam. Avoid at all costs , even if you're the buyer of a home where the seller has purchased a contract on your behalf. Services are non-existent, or shabby at best. What's also annoying is the incentives given to realtors to promote such products.
Debbie Shoemaker
GBLandmark Warranty is the worst company… Landmark Warranty is the worst company I Have ever dealt with. I filed a claim for my electrical panel. Landmark sent out their contractor who diagnosed the problem stating some of the breakers were melted and the entire panel needed to be replaced as it was a fire hazard. The contractor submitted a complete report with photos to Landmark same day. Landmark said they required a second opinion, it’s been over a week with no second opinion or resolution. You can’t escalate the issue beyond customer service. They even told me their Contractor Relations dept does not have any phones and can only be reached via email, to which they NEVER respond. Really??! So after 2 weeks I’m dealing with a fire hazard to my home with no resolution or help from Landmark Warranty. NEVER USE THIS COMPANY!!!!! I will file a complaint with the Consumer Business Bureau.
Rene
GBBeware!! Called out Landmark to check central air/furnace blower since unit was shaking and making noise. Service technician found motor bearing going bad but stated that landmark would not pay until unit stopped working. By the time the blower unit might stop working it might cause much greater damage. Called out a independent contractor to replace blower. Not much use in warranty.
Johanna Jo Burdge
GBAC replacement AC replacement. I have been working with Landmark for three months now on an issue involving our AC. 1. They had no service providers near my location. (Find a contractor near your location) Three separate contractors verified the unit needed to be replaced. 2. Landmark wants to talk to contractors. However, the contractors would hang up after 15 minutes on hold. They have a job to do. 3. Landmark knows this and keeps the contactors holding knowing they will hang up. 4. Can you provide the contact information on your closest service provider to me? I'll pay for the travel. 5. "I can only provide contact information on a provider near you. Since there are no contractors near you, I cannot provide this information
Cleo Watt
GBMy fridge died the end of May My fridge died the end of May, and the contractor recommended it be replaced. After Landmark finally decided to do that they sent us $500.00 and after a poor review the case was reconsidered by Tiffany Nguyen and now they are sending a check for $699.00 that covers the new fridge we purchased. I feel bad it took a bad review to get what we should have received in the first place.