Allie
GBIf I could give a 0 stars I would If I could give a 0 stars I would. I called yesterday because our AC is out and it 100 degrees outside and 85 degrees inside. They have ONE contractor that they use in our ENTIRE area, ONE! We are in Boise, there are 1,000 HVAC companies around us. Their ONE contractor isn’t available for A WEEK!!!!! And they refuse to let us call someone else and get reimbursed. TERRIBLE! DO NOT USE these guys!
Susan James
GBAwful - avoid at all cost Called for A/C repair on Sunday. The guy came out Monday & said we needed a motor & that he would order it. (I had to beg him to come out). He promised to come on Wednesday to repair - he never came. I called the co & they said he had never requested the part. I cancelled the policy on Thursday. Everyday our high temperature was over 100 degrees. Don’t do business with this company. Their installer lied to me twice.
Rene
GBBeware!! Called out Landmark to check central air/furnace blower since unit was shaking and making noise. Service technician found motor bearing going bad but stated that landmark would not pay until unit stopped working. By the time the blower unit might stop working it might cause much greater damage. Called out a independent contractor to replace blower. Not much use in warranty.
Bobafett Hatesyou
GBNegative 3 stars. Id go lower if I could. They lie don't send you any fine print in advance and the coverage won't replace a single item. Them again they deny your claim anyway and in my case ( a pool/hot tub) they don't have any one in THE ENTIRE STATE that's willing to work with them because of refusal to pay, late payments and underpayment. Bait and switch in the dictionary has a picture of their logo.I hope oregon shuts them down again and permanently this time
Mayra Rodriguez
GBOne of the worse experiences with a… One of the worse experiences with a home warranty insurance. Reported AC never did they communicated their contractors did not served my area, until I called and had to wait 24-48 hrs from the second call.. 3 days later get a call from another contractor stating the same. On the phone for over 30 min to file a claim..Please stay away from this insurance!!