Mike Bryant
GBGreat personal attention. They took the time to call me and discuss my order. It was not a sales pitch to sell me on more expensive options, It was just to make sure I understood exactly how they were going to prepare my order. The turn around time was longer than a company I had used previously but the quality of work and personal attention great. I will use them again.
James Brewer
GBThey fit perfectly. I have a very strong prescription, so if the lenses are even slightly off, they feel very wrong. The glasses I have gotten from Eyeglassdirect have been spot on.
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Brian L. of Newnan, Ga.
GBI rolled the dice and came up aces After searching for deals online, I called the shop direct and spoke to the owner who was very helpful in determining if the frames I have could get new lenses. Good news, they could. After mailing them via USPS the now upgraded glasses were delivered in an approximate 2.5 week turnaround. I am pleased with the work and love having replacement lenses in my old Arnette frames.
Ken
GBVery happy with their service After completing the online information I received my glasses within a week. I've been using Eyeglassdirect for years and have found them to be quick and courteous as well as excellent in quality.