Jan Whitehouse
GBValue! Style! Quality! I’m no stranger to ordering glasses online and love the savings. This was my first time ordering my tricky progressive Rx from Fytoo and they got everything right. Style: My Fytoo frames are solid yet lightweight with design details that add subtle interest. Five stars! Measurements: this is the customer’s responsibility and I’m on top of that part, but these frames worked out exceptionally well, I especially appreciate the fit of the bridge. Vision: the Rx was perfect and the ship time (standard shipping) was shorter than expected. Fytoo rocks!
customer
GBHorrible customer service and it’s… Horrible customer service and it’s based in china so if you return items the price to ship back is ridiculous and put on the customer
Jeff Lathrop
GBPD issues - But they made it right and kept a customer happy Like the frames but the lenses are not good for me. Will not focus no matter how or where I wear them on my face or position of my eyes. Used print out to measure and had about a 70. When I received the glasses the PD tool that came with them showed more like 65. Be careful when measuring your PD as the printed ruler wasn't accurate in my experience. After further conversations FYTOO has decided to make it right and send me a pair of Readers in the same frames, which has satisfied me. Their customer service is good and completes follow ups. Don't give up and try and work out your issues directly with them.
Alison Chandler
GBLove the pricing and quality of my… Love the pricing and quality of my FYTOO glasses! I was also pleased to be able to use my FSA to pay for them. When I had questions, I reached out to customer service, and they always responded promptly and were very friendly. They did whatever they could to assist me and ensure I had a great experience. I will definitely be ordering from them again!
Valeria
GBMy experience with this company was… My experience with this company was great because from the time of my order they kept me updated on shipping dates up until delivery to my front door. Very Satisfied.